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Access denied

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Access denied 18/09/2016 at 04:38 #85063
Dyng_962
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2 posts
Hi! I am new here, I wanted to try out Simsig as I think it is a pretty interesting simulator. I was trying to download the system installer but the I got the"access denied" error when I pressed download. I also unable to access my private message folder which also got the same error. Any idea why?

Thanks!

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Access denied 18/09/2016 at 10:52 #85071
Poscar
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1 posts
Same problem for this newbee too!
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Access denied 18/09/2016 at 17:59 #85085
Peter Bennet
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5360 posts
Not 100% sure but it looks like you need to make a first post, which needs approval before you can access certain parts of the site - which seems wrong as it's never before been conditional on making a posting before download Sims etc.

Peter

I identify as half man half biscuit - crumbs!
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Access denied 21/09/2016 at 13:50 #85192
kolika33
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2 posts
Hello!
Me too, I think. But I cant't start a new tread because of "server error". :-)

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Access denied 21/09/2016 at 17:44 #85213
thejayps
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3 posts
Same problem for me :-(
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Access denied 21/09/2016 at 17:47 #85214
headshot119
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4869 posts
thejayps said:
Same problem for me :-(
That's because you're first post hadn't been approved, should all be working for you now

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Access denied 21/09/2016 at 17:54 #85215
thejayps
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3 posts
Ah thanks - I also got a Server Error when I tried to create a new thread so I was surprised to see it actually appear!
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Access denied 24/09/2016 at 15:47 #85345
lukelimbach
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1 posts
I've been having the same problem. Hopefully this post will fix it.
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Access denied 24/09/2016 at 16:58 #85349
gn87321
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1 posts
Same with me, please approve!
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Access denied 24/09/2016 at 17:02 #85350
LewisY1
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1 posts
same problem for me
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Access denied 26/09/2016 at 16:06 #85406
class172
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1 posts
Same issue for myself.
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Access denied 26/09/2016 at 18:42 #85425
GGR1
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3 posts
I don't suppose whoever approved this can change my status on my original account to user so I can go ahead and purchase on my old account and keep all of my sim's in the same place/account on licence manager rather than having 2 separate sign in's?? Been trying to purchase Tyneside for a couple of days now without success on my original account. Cheers in advance if anybody can shed any light on this for me.
Last edited: 26/09/2016 at 18:50 by GGR1
Reason: Change of text

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Access denied 26/09/2016 at 19:03 #85426
Peter Bennet
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5360 posts
GGR1 in post 85425 said:
I don't suppose whoever approved this can change my status on my original account to user so I can go ahead and purchase on my old account and keep all of my sim's in the same place/account on licence manager rather than having 2 separate sign in's?? Been trying to purchase Tyneside for a couple of days now without success on my original account. Cheers in advance if anybody can shed any light on this for me.
I had a PM from Mark265 about this and as it was the third or forth such bug I forwarded to Geoff as a live example and asked him to have a look and hopefully we will be able to resolve this recurring problem.

Peter

I identify as half man half biscuit - crumbs!
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Access denied 26/09/2016 at 19:11 #85427
GGR1
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3 posts
Hi Peter,

Many thanks for the reply.

I have no issue with buying via this new account which I set up to be able to post but I'm guessing with my limited understanding that this would mean having to sign in to licence manager using 2 different accounts for the new sim's and the old account for the old sim??

I also PM'd Geoff but with being fairly new around here wasn't sure I got the right guy!

Cheers,

Graham.

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Access denied 26/09/2016 at 20:39 #85433
Peter Bennet
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5360 posts
Probably best not to purchase on different accounts, though we can probably resolve after the event. I appreciate it's not ideal but I'd like Geoff to look into this problem for the reasons mentioned.

Peter

I identify as half man half biscuit - crumbs!
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The following user said thank you: GGR1
Access denied 26/09/2016 at 20:52 #85435
GeoffM
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6282 posts
I found a pathway through the registering process which is presumably why some people succeeded and others did not. The server is going through the database as I speak fixing any missing roles so hopefully that should sort things for everybody.

(Give it another hour - it's got a lot of users to check and fix)

SimSig Boss
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Access denied 26/09/2016 at 21:01 #85437
GGR1
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3 posts
Many thanks Geoff, Peter and Mark265 for your help and getting in touch...fingers crossed the fix works!

Top bunch on here ;-)

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