There may be a problem getting into the SimSig site if you upgrade to Firefox 3.6.7 or 4 Beta1. There is a work round by clearing the Firefox cookies. The problem is laid out below.

I normally run with the "remember me" box checked on the login screen so that I am always automatically logged in when I visit the site. I have had a problem lately with both Firefox 3.6.7 (upgraded today) and Firefox 4 beta1 (which I tried earlier in the week).

When I try and access www.simsig.co.uk I get a blank screen except for a 1 line plain text message at the top of the page telling me that the username or password is incorrect and to use my browser's back button (which of course doesn't take me back to the log in screen which is presumably the intention, but back to whatever site I was on previously). However, I can access the Wiki and Mantis without any problems (and am automatically logged in to Mantis).

When it happened in FF4, I closed that, went back to FF3.6.6, opened up the SimSig site and logged out. FF4 then worked as planned. I also had the same problem in reverse and had to log out on FF4 before I could get into the site on FF3.6.6. The upgrade from 3.6.6 to 3.6.7 overwrote the program so I couldn't use the work-round of going into 3.6.6 to log out. I also went to the SimSig site using other browsers and other computers, logged in and then back out and was still unable to access on 3.6.7

If you forget to log out of the site before upgrading to 3.6.7, the work round is to delete the Firefox cookies - I used CCleaner but there are lots of ways it can be done. It is then possible to get into the SimSig site and log in again from 3.6.7. I haven't yet tried to move from 3.6.7 to 4 beta1 or vice versa yet so can't comment on whether just logging out before closing FF does the trick in those circumstances.

JG

There may be a problem getting into the SimSig site if you upgrade to Firefox 3.6.7 or 4 Beta1. There is a work round by clearing the Firefox cookies. The problem is laid out below.

I normally run with the "remember me" box checked on the login screen so that I am always automatically logged in when I visit the site. I have had a problem lately with both Firefox 3.6.7 (upgraded today) and Firefox 4 beta1 (which I tried earlier in the week).

When I try and access www.simsig.co.uk I get a blank screen except for a 1 line plain text message at the top of the page telling me that the username or password is incorrect and to use my browser's back button (which of course doesn't take me back to the log in screen which is presumably the intention, but back to whatever site I was on previously). However, I can access the Wiki and Mantis without any problems (and am automatically logged in to Mantis).

When it happened in FF4, I closed that, went back to FF3.6.6, opened up the SimSig site and logged out. FF4 then worked as planned. I also had the same problem in reverse and had to log out on FF4 before I could get into the site on FF3.6.6. The upgrade from 3.6.6 to 3.6.7 overwrote the program so I couldn't use the work-round of going into 3.6.6 to log out. I also went to the SimSig site using other browsers and other computers, logged in and then back out and was still unable to access on 3.6.7

If you forget to log out of the site before upgrading to 3.6.7, the work round is to delete the Firefox cookies - I used CCleaner but there are lots of ways it can be done. It is then possible to get into the SimSig site and log in again from 3.6.7. I haven't yet tried to move from 3.6.7 to 4 beta1 or vice versa yet so can't comment on whether just logging out before closing FF does the trick in those circumstances.

JG

I had this problem too last night. So went into clear my cookies just for this site and found that there were 2 passkeys in for the login cookie, which i assume caused a conflict with the site servers. Upto now the new login has worked and no duplicate cookie has appeared.

The strange thing is that all the other sites/forums that need a login havent had this problem

Ouch, just had an automatic upgrade and had the same problem. It seems to be a Joomla permissions problem, though why, I don't know. I'll amend the "failed login page".

Yep, had the same problem at home but could still get into the site alright through work. Having worked out what the issue was I can happily say I'm Back...

I had the same problem with IE8, happy to be browsing again

I had this problem a week or two ago, before FF 3.6.7, so not sure why it should have been. It was the same at home and at work. Chrome had no problem getting in, and as above deleting cookies from FF allowed me to log in again.

You can actually delete individual cookies from within Firefox - Tools>Options>Privacy>Show Cookies, scroll down to simsig.co.uk and then delete.

Just FYI - My FF just upgraded itself to 3.6.8 and has the same problem and solution.

It's not unique to those versions of Firefox. I'm running 3.6.6 and had the same problem about a week ago -- same solution again.

I think it might not be unique to Firefox. I occasionally use the Simsig website on Safari on my iPod Touch, and a week or two ago I upgraded to iOS 4. When I came to use the Simsig website last night, I got the same bad login page as I've now had twice using Firefox on my laptop. Is it possible it's a fault with the website, rather than with Firefox or Safari?