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Error Message When Starting Loader

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Error Message When Starting Loader 02/02/2014 at 16:46 #54850
Gwasanaethau
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509 posts
Hi all,

This weekend I had to reinstall Windows 8 on my computer. Everything has gone well except that the loader and some of the sims now will not start, throwing an error message up instead:



I have tried un-installing and re-installing the system files, I ensured that I restarted the computer (as suggested during the install process) and I have ensured that I have the common.cfg file in C:\Users\Public Documents\SimSig. I have installed the loader, the licence manager and all the sims to C:\Games\SimSig as I have always done. The licence manager itself and any .exe sims that do not require a licence run with no problems, but the loader and anything requiring a licence (ie the Scottish sims) exhibit the error.

Does anybody know what I can do to remedy this?

Regards,

Mark (Gwasanaethau)

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Error Message When Starting Loader 02/02/2014 at 18:58 #54858
fsxfaulder
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Have you tried installing the system files and sims to their default location of Public Documents\Simsig ? (I'd presume this is the same in Win 8?)
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Error Message When Starting Loader 02/02/2014 at 20:34 #54865
mfcooper
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Have you told the Loader to go and look for the sims in your custom install directory?
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Error Message When Starting Loader 03/02/2014 at 01:39 #54876
Gwasanaethau
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" said:
Have you tried installing the system files and sims to their default location of Public Documents\Simsig ? (I'd presume this is the same in Win 8?)
Thanks for the suggestion. I tried it and unfortunately it had the same effect.


" said:
Have you told the Loader to go and look for the sims in your custom install directory?
The loader does not load even on the initial post-installation attempt, so I cannot get as far as directing it to find the custom directory.

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Error Message When Starting Loader 03/02/2014 at 09:59 #54881
postal
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Mark

Clutching at straws here, but there have been occasions in the past when updates have broken the linkage between SimSig and the fonts it uses. This previously hasn't thrown the error message you have seen so I could be well off-beam but you never know.

The answer in those cases was to remove the SimSig fonts from the machine and then do a re-install of the system files. This reloads the fonts and restored the link. The System files also include some .bpl files but I can't list them for you. It may be that the link to one of those files has been lost which a removal and re-install might fix but I can't point you to which .bpl files are relevant.

“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
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Error Message When Starting Loader 03/02/2014 at 18:12 #54921
Gwasanaethau
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Postal: you are a star! Thanks, that is exactly what the problem was. The funny thing was that after I posted that last post, I purged everything SimSig related from the hard drive - folders, registry, the lot - in an attempt to do as clean an install as possible. The only things I could not delete were the two SimSig fonts; Windows complained that I was trying to delete files that were currently in use. After attempting to reinstall all the SimSig stuff again without deleting the fonts, I still had no success so I gave up for the night. When you suggested deleting the fonts this morning I knew that must have been the problem. Thankfully I dual boot with Linux so I could just delete them via Linux and everything is now hunky-dory!

It is funny that when I was reinstalling Windows one of the first things I did was copy across all the fonts I had backed up from the old system. I knew when I was doing it that it was going to come back and bite me later, and I was right, though not in the way I imagined!

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Error Message When Starting Loader 03/02/2014 at 22:25 #54961
GeoffM
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6274 posts
Bit late now but yes, fonts are the sole reason for that error. If BPLs were missing you'd get an unfriendly Windows message instead.
SimSig Boss
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