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Troubles installing Simsig

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Troubles installing Simsig 17/12/2018 at 02:37 #114089
GA_Railfan
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When I try to install Simsig onto my laptop, it says that no system files were installed and to go to the download page and download the system files. what could I do to fix it?


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Troubles installing Simsig 17/12/2018 at 02:46 #114090
GeoffM
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Are you an administrator on that computer? Did the installer raise any errors?
SimSig Boss
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Troubles installing Simsig 17/12/2018 at 04:24 #114091
GA_Railfan
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Yes I am an administrator on the computer, and it gave no errors during the installation.
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Troubles installing Simsig 17/12/2018 at 17:49 #114107
GeoffM
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Hmm. If you try to launch SimSig, what happens? Does it run but you get a bunch of funny letters on the screen? Or does it complain about missing DLLs?
SimSig Boss
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Troubles installing Simsig 17/12/2018 at 20:49 #114112
GA_Railfan
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When I click on the SimSig loader, I get this. It wont even load up after that


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Troubles installing Simsig 17/12/2018 at 21:07 #114113
MarkC
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Have you at any time gone to the download section and downloaded the SimSig System Installer?

I have just ran a quick test and it looks like you only have the file "SimSigloader.exe".

You need to go to the download section (this link) and get the file "SimSigsystem_v4_6_9.exe" run and install that, reboot if asked and then run the loader and then click on "Check for Updates" this will ensure the loader is the most up to date version there is.

The use of the installer is required as a number of other files are needed to run the loader that are only availible via that installer, (ie DLL's and SimSig fonts, etc)

Last edited: 17/12/2018 at 23:22 by MarkC
Reason: None given

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Troubles installing Simsig 17/12/2018 at 21:21 #114114
GA_Railfan
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I used the installer and it
1) didnt prompt me for an reboot
2) won't let me get past that popup

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Troubles installing Simsig 17/12/2018 at 21:31 #114115
MarkC
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If you go into Program Files (or Program Files (x86)) do you see a folder called Simsig?
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Troubles installing Simsig 17/12/2018 at 21:31 #114116
postal
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Some of the files have not installed, then. I use a bespoke set up so can't guide to where the files should be so that you can check what is missing. No doubt someone else will be able to pass on the information.

However, the first guess must be that whatever anti-virus you are using has stopped some of the files installing. Can you turn off your AV then try running the installer again to see if that resolves things?

“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
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Troubles installing Simsig 17/12/2018 at 21:50 #114117
Peter Bennet
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AV tends to be the reason for most installation problems.

Peter

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Troubles installing Simsig 17/12/2018 at 22:07 #114118
MarkC
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I have so far come up with 2 possibilities for what is wrong

1) Simsig has not been installed, ie not downloaded the systemfiles from site, if he has no Simsig folder in "Program Files" on 32 systems or "Program Files (x86) on 64 bit systems then the chances are it has not been installed, in which case he needs to download the system files from the link I provided above

2) Simsig has been installed but the "SimSigv2.fon" file is missing, in which case maybe worth trying to reinstall the system files from site.

These are (so far) the only way I have been able to get the same error as posted by the original poster.

Last edited: 17/12/2018 at 23:38 by MarkC
Reason: None given

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Troubles installing Simsig 17/12/2018 at 22:12 #114119
Peter Bennet
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How about trying one of the residual exe Sims, that will test for the font.
Sheffield for example.

Pater

I identify as half man half biscuit - crumbs!
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Troubles installing Simsig 17/12/2018 at 23:50 #114121
GA_Railfan
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The Sheffield one works, but the actual loader loads up and ive downloaded the installer several times
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Troubles installing Simsig 17/12/2018 at 23:55 #114122
GA_Railfan
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*wont load up
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Troubles installing Simsig 18/12/2018 at 00:09 #114123
MarkC
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GA_Railfan in post 114121 said:
The Sheffield one works, but the actual loader loads up and ive downloaded the installer several times
How does the Sheffield one look when it is loaded?

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Troubles installing Simsig 18/12/2018 at 00:26 #114124
GA_Railfan
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I loaded up another panel(Bristol) and this is what it looked it


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Troubles installing Simsig 18/12/2018 at 00:36 #114125
MarkC
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If possible can you goto control panel then select fonts

If you scoll down and look for SimSig can you say if the following are there

"SimSigSmallv2 Regular" and "SIMSIGv2 Regular" or "Simsigv2.fon"

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Troubles installing Simsig 18/12/2018 at 00:41 #114126
GA_Railfan
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What would that be under?
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Troubles installing Simsig 18/12/2018 at 00:45 #114127
MarkC
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GA_Railfan in post 114126 said:
What would that be under?
Hopefully under "Apperances and personalization" in the control panel, but that is in windows 7 not sure for other versions of windows

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Troubles installing Simsig 18/12/2018 at 00:47 #114128
GA_Railfan
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Theses are the only ones i have


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Troubles installing Simsig 18/12/2018 at 00:52 #114129
MarkC
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ok you are missing the v2 version of the SimSig fonts. I would suggest turning off you antivirus software and rerun the installer, not forgetting to turn the antivirus on again afterwards. hopefully that should sort it.
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Troubles installing Simsig 18/12/2018 at 00:53 #114130
GA_Railfan
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what if I don't have an antivirus besides windows defender.
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Troubles installing Simsig 18/12/2018 at 00:55 #114131
MarkC
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GA_Railfan in post 114130 said:
what if I don't have an antivirus besides windows defender.
If possible turn off while you run the installer.

What version and edition of windows are you using?

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Troubles installing Simsig 18/12/2018 at 00:55 #114132
GeoffM
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Try manually copying this to your Fonts folder. It may not solve everything but let's see where that gets us.
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SimSig Boss
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Troubles installing Simsig 18/12/2018 at 00:59 #114133
GA_Railfan
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That worked, Thanks!
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The following user said thank you: GeoffM