Unable login to licence manager

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Unable login to licence manager 26/03/2017 at 12:24 #94116
Michajil
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Hello,
I am unable to login into licence manager on other PC. It works before updates. I can login only on PC where I have allocated licences. Reinstal SimSig did not help.
Thanks for reply and help.

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Unable login to licence manager 26/03/2017 at 12:36 #94117
Stephen Fulcher
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Assuming you definitely have the correct username and password combination, if you have downloaded the latest system files then being unable to log on would seem to be a firewall issue.
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Unable login to licence manager 26/03/2017 at 12:50 #94118
Michajil
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Firewall turned off still it respond: "Failed connect to server". Combination Username and password is correct on my first PC it is working.
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Unable login to licence manager 26/03/2017 at 15:37 #94119
Stephen Fulcher
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When you reinstalled, did you do so with the latest system files off the website?
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Unable login to licence manager 26/03/2017 at 15:50 #94120
Michajil
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Of course and Licence manager is the same version on both computers (looked in properties file). I cleaned registry too but nothing. But I can host on this computer free simulation but when I want host licenced it is problem with manager. When i try bad combination username and password still same result "Failed to conect to server".
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Unable login to licence manager 26/03/2017 at 16:07 #94121
Peter Bennet
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"Failed to connect to server" means what it says on the tin - there's something blocking you from reaching the server. If you use a wrong name/password and are reaching the server then you get told it's an invalid username/password, otherwise, you still get a "failed to connect to server" message. If you say you can get through on one and not the other computer then that seems to point to it being a computer problem at your end.

Peter

I identify as half man half biscuit - crumbs!
Last edited: 26/03/2017 at 16:09 by Peter Bennet
Reason: tweak

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Unable login to licence manager 26/03/2017 at 17:07 #94122
GeoffM
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Peter Bennet in post 94121 said:
If you say you can get through on one and not the other computer then that seems to point to it being a computer problem at your end.
+1. Especially with "It works before updates"

Firewall or anti-virus. Tell us what you're using and we might be able to suggest something.

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Unable login to licence manager 26/03/2017 at 17:12 #94123
Michajil
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I am using Windows Server 2012 with standard firewall no antivirus or antimalware or something else.
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Unable login to licence manager 26/03/2017 at 19:39 #94128
Michajil
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Problem found IE Enhanced Security Configuration blocked connection to licence manager.
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The following user said thank you: headshot119
Unable login to licence manager 27/03/2017 at 00:03 #94140
GeoffM
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Thanks for reporting back - it helps build our knowledge for other users with the same products.
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Unable login to licence manager 13/04/2017 at 19:06 #94475
Slavetrader
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http secure socket is not supported
Peter when trying to access License manager I get this "http secure socket is not supported" what does this mean? I've tried with my Norton internet security turned off already ?

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Unable login to licence manager 14/04/2017 at 01:18 #94478
GeoffM
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Slavetrader in post 94475 said:
http secure socket is not supported
Peter when trying to access License manager I get this "http secure socket is not supported" what does this mean? I've tried with my Norton internet security turned off already ?
Sounds to me like something is attempting to redirect the HTTP connection to an HTTPS one instead. It must be Norton or some other man-in-the-middle.

SimSig Boss
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