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Cowlairs sim paid but still in shopping cart?

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Cowlairs sim paid but still in shopping cart? 12/10/2017 at 09:49 #102185
PeteEHAM
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17 posts
Hi,

Last week I purchased Cowlairs and paid with my Paypal account. Although the payment went through (at least my Paypal account shows) the item is still in my shopping cart as being unpaid and thus I don't receive a license key.....

Attached a print of my Paypal account as well as my shopping cart.

Thanks in advance,

Peter Aertssen
Amsterdam

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Cowlairs sim paid but still in shopping cart? 12/10/2017 at 11:47 #102187
headshot119
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2369 posts
GeoffM will need to look into this. I've let him know.
"Platform 1 your Maesteg service. Platform 1A your Aberdare. Platform 2 your London!"
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The following user said thank you: PeteEHAM
Cowlairs sim paid but still in shopping cart? 12/10/2017 at 17:58 #102207
GeoffM
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3568 posts
Can confirm that payment was received in the form of an eCheck, whatever that is, which seems to have taken about 8-9 days to clear. I can't find the callback from PayPal to notify the license manager that the purchase was complete though. So license created manually - apologies for that.

I'm going to delete your attachments as they contain personal information.

SimSig Boss. Website issues: Check here first: https://www.simsig.co.uk/Wiki/Show?page=newwebsite
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The following user said thank you: PeteEHAM
Cowlairs sim paid but still in shopping cart? 13/10/2017 at 10:00 #102238
PeteEHAM
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17 posts
PayPal is acting a little weird lately. I've never heard of an eCheck. When I purchased the sim my PayPal account showed the money was paid right away...... They never informed me it takes 8-9 days to clear......

Anyhow I've got my license, thanks for that!

Peter Aertssen
Amsterdam

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