Just purchased but no licence has appeared for this or Port Talbot

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Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 14:34 #112924
mfloyd
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185 posts
As title, purchased, transaction gone through, have receipt, but both show as demos only. Usually, the licence has gone on instantly so confused....
Ripley, Derbyshire
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Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 14:38 #112926
headshot119
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4869 posts
I've just had a look and I can see your order, what I can't see is confirmation of payment.

I have sent you my contact details via PM for further investigation.

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 14:46 #112928
geswedey
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192 posts
the same has happened to me

Glyn

Glyn Calvert ACIRO
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Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 14:52 #112929
officer dibble
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390 posts
Same here, confirmation of order through PP, no licenses present.
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Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 14:53 #112930
Sidestick Priority
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39 posts
And me.
Receipt of payment received via Paypal but no licences issued.

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Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 14:55 #112932
Phil-jmw
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669 posts
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The same just happened for me too, neither sim showing in licences list.
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Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 14:55 #112933
mfloyd
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185 posts
Karl,

I have just checked and my paypal account is all correct

Ripley, Derbyshire
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Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 14:55 #112934
headshot119
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4869 posts
If you check your license managers in the next few minutes you should all have licenses issued.
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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The following users said thank you: mfloyd, Sidestick Priority, officer dibble
Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 14:58 #112936
mfloyd
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185 posts
Sorted, thanks Karl
Ripley, Derbyshire
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Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 15:05 #112938
geswedey
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192 posts
all ok now

ta

Glyn

Glyn Calvert ACIRO
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Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 15:07 #112939
Phil-jmw
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All sorted, thanks Karl.
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Just purchased but no licence has appeared for this or Port Talbot 28/10/2018 at 15:11 #112940
Steamer
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3913 posts
Just to confirm that the issue appears to be fixed (I've just purchased Hereford and the license was issued instantly as normal).
"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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