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Unable to download/use recently purchased sims.

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Unable to download/use recently purchased sims. 09/02/2020 at 11:27 #123204
mark9466
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Hi,

I have recently purchased the 'Central Scotland' and ' North East Scotland' sims, but seem to be having trouble downloading the sims as they are not showing up in the list of sims in simsig loader. I have checked the license manager via the simsig loader, activated both licenses/sims for my current machine and checked for updates. I have also tried closing and restarting the loader, no luck. Checked my emails and the website for download links for the sims but can't see anything. I'm using WIN 7, with admin rights.

I can't remember the process from when I last bought a sim so might just be forgetting something.

Any help would be very appreciated.

Mark

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Unable to download/use recently purchased sims. 09/02/2020 at 11:34 #123205
headshot119
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3400 posts
If you run check for updates, and use the advanced option. What messages do you get from the updated?

Also what version of the loader are you using? This can be found on the main loader screen.

"CHECK Do you stop at Capenhurst?" - Opinions are my own and not those of my employer
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Unable to download/use recently purchased sims. 09/02/2020 at 12:43 #123206
mark9466
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V 4.5.13 for the loader.

Tyneside IECC (install(splash71.JGP)) and Leeds Ardsley (install(LeedsA.sim)), even though I don't own them.

Mark

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Unable to download/use recently purchased sims. 09/02/2020 at 12:54 #123207
headshot119
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Please see this thread https://www.simsig.co.uk/Forum/ThreadView/49153 for further information. You need to re-download the system files from the website and install them again.
"CHECK Do you stop at Capenhurst?" - Opinions are my own and not those of my employer
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Unable to download/use recently purchased sims. 09/02/2020 at 13:04 #123208
mark9466
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Many thanks for the help, done the trick, didn't notice the newer loader version. Assumed it would have updated itself like previously in the past.
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Unable to download/use recently purchased sims. 09/02/2020 at 13:11 #123209
Steamer
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3069 posts
mark9466 in post 123208 said:
Many thanks for the help, done the trick, didn't notice the newer loader version. Assumed it would have updated itself like previously in the past.
There was a bug with 4.5.13 which prevented the install working automatically, if I remember rightly. Now you've installed the later version from the Website, it will update itself as before when you check for updates.

"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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The following user said thank you: mark9466