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Cannot play. keeps saying system files not installed.

You are here: Home > Forum > General > Loader V5 > Cannot play. keeps saying system files not installed.

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Cannot play. keeps saying system files not installed. 17/10/2020 at 23:58 #133155
Duncan Hurley
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7 posts
I reinstalled the game after continuing cannot connect to server messages. Now i just get that message regardless if its downloaded from the website or from previous saved versions of the loader. Pls help.
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Cannot play. keeps saying system files not installed. 18/10/2020 at 00:39 #133158
DaveHarries
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1049 posts
Duncan Hurley in post 133155 said:
I reinstalled the game after continuing cannot connect to server messages. Now I just get that message regardless if its downloaded from the website or from previous saved versions of the loader. Pls help.

I had those messages on Friday evening but everything was OK throughout Saturday without the need to reinstall.
Dave

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Cannot play. keeps saying system files not installed. 18/10/2020 at 00:55 #133159
jc92
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3101 posts
I believe Geoff has mentioned elsewhere that if the Loader can't connect to the Server, but you have no issues logging into the website, its likely to be a Firewall issue which will require you to give specific permission for Simsig on your firewall.
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Cannot play. keeps saying system files not installed. 18/10/2020 at 10:13 #133162
Duncan Hurley
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7 posts
Hi. I did try disabling bit defender firewall but it made no difference,
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Cannot play. keeps saying system files not installed. 18/10/2020 at 12:13 #133164
JamesN
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1276 posts
Login credentials correct in loader?
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Cannot play. keeps saying system files not installed. 18/10/2020 at 13:01 #133165
Duncan Hurley
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7 posts
Doesnt get that far to attempt log in. Just goes straight to system files not installed.
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Cannot play. keeps saying system files not installed. 18/10/2020 at 13:41 #133166
Stephen Fulcher
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1596 posts
Can we see a screenshot please?
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Cannot play. keeps saying system files not installed. 18/10/2020 at 14:15 #133167
Duncan Hurley
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7 posts
Hope this come through ok


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Cannot play. keeps saying system files not installed. 18/10/2020 at 14:20 #133168
Duncan Hurley
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7 posts
It shows this no matter how i have installed the loader. Previous file save or from website. I disabled bit drfender during the process as well. Really dont know what else to do.
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Cannot play. keeps saying system files not installed. 18/10/2020 at 14:29 #133169
MarkC
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958 posts
Duncan Hurley in post 133168 said:
It shows this no matter how i have installed the loader. Previous file save or from website. I disabled bit drfender during the process as well. Really dont know what else to do.
Can you check the font folder to see if "simsigv2.fon" is there, on some systems it may show as 2 files "simsigsmallv2 regular" and "simsigv2 regular"

I am not sure where that folder will be on a Windows 10 system but it can normally be found though the control panel.

It's not my fault! I was left unsupervised.
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Cannot play. keeps saying system files not installed. 18/10/2020 at 15:07 #133170
Duncan Hurley
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7 posts
Thanks. Will check it out later and let you know.
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Cannot play. keeps saying system files not installed. 18/10/2020 at 15:11 #133171
MarkC
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958 posts
Duncan Hurley in post 133170 said:
Thanks. Will check it out later and let you know.
If it turns out to be the case check this thread out.

It's not my fault! I was left unsupervised.
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The following user said thank you: Duncan Hurley
Cannot play. keeps saying system files not installed. 18/10/2020 at 21:16 #133179
Duncan Hurley
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7 posts
Thanks. it was that missing font. It works fine now. Thank you.
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