Upcoming Games

Upcoming Events

No events to display

Help

You are here: Home > Forum > General > General questions, comments, and issues > Help

Page 1 of 1

Help 16/01/2021 at 15:55 #136453
Gnerandy
Avatar
5 posts
Just had my computer repaired, unfortunately I have lost my West Hampstead simulation. Can anyone please advise how to re install it. Many Thanks
Log in to reply
Help 16/01/2021 at 15:58 #136454
AlexRail575
Avatar
136 posts
You should be able to do it via the loader without problem. Unless you had locked the license to a specific machine (in which case there probably is a workaround)?
Log in to reply
Help 16/01/2021 at 16:00 #136455
headshot119
Avatar
4869 posts
You should be able to reinstall via the loader without any issues.

If your license is locked to another machine, which you no longer have access to, you can request it's unlocked via this page https://www.SimSig.co.uk/License/MyLicenses

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
Log in to reply
Help 16/01/2021 at 16:49 #136459
Gnerandy
Avatar
5 posts
I have unlocked the licence, when I try to upload the simulation it says I do not have a suitable licence for this simulation, any ideas?
Log in to reply
Help 16/01/2021 at 16:54 #136460
headshot119
Avatar
4869 posts
Have you made sure you've logged into the loader on the first page, and have the green tick?
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
Log in to reply
The following user said thank you: Gnerandy
Help 16/01/2021 at 18:20 #136461
Gnerandy
Avatar
5 posts
Sorted, Thanks for your help
Log in to reply