Upcoming Games

(UTC times)


Full list
Add a game

Upcoming Events

No events to display

Cannot access the website

You are here: Home > Forum > General > Website / Forum > Cannot access the website

Page 1 of 1

Cannot access the website 13/12/2021 at 12:14 #142900
flymo
Avatar
135 posts
Strange phenomenon just occurred. I cannot seem to access the SimSig website for the last hour or so and cannot log into the server to play, yet it has been fine for the day up to recently. I can login/connect however when I use a VPN to change my location to UK (allowing me to post this). Is there anything changed in the last couple of hours or so on any config in the server or website to account for this? I can use the VPN no problem if this is what it takes but much prefer not to.
This is the same for Chrome, Edge and Firefox, have not tried a different laptop....yet...as do not have it installed on any other one.
Just curious if it something that has changed or if the great firewall of China has been expanded south a bit..

Ta.

Log in to reply
Cannot access the website 13/12/2021 at 13:37 #142902
clive
Avatar
2738 posts
I'm not aware of any planned changes.

Can you do a "tracert www.SimSig.co.uk" in a command window and post the results here, please?

Log in to reply
Cannot access the website 13/12/2021 at 23:33 #142910
flymo
Avatar
135 posts
Hi Clive, it's working this morning but not always first time. Twice it hesitated then either said interrupted or not available - reloading or waiting a few seconds got it up. The only site affected is SimSig, no others I use that I can see at the moment. This mornings tracert results are below for SimSig.co.uk.

1 1 ms 1 ms 1 ms 192.168.0.1
2 4 ms 3 ms 4 ms 10.193.232.16
3 4 ms 4 ms 4 ms 10.193.233.21
4 4 ms 4 ms 5 ms wtsc3a054.netvigator.com [218.102.40.54]
5 6 ms 5 ms 5 ms hurricaneelectric1-lacp-100g.hkix.net [123.255.91.158]
6 * * 136 ms port-channel11.core2.sin1.he.net [184.104.198.34]
7 * * * Request timed out.
8 189 ms 195 ms 209 ms 100ge5-2.core1.par2.he.net [184.105.81.29]
9 190 ms 190 ms 190 ms 100ge11-1.core1.lon2.he.net [184.105.223.253]
10 191 ms * * 100ge0-30.core2.lon3.he.net [184.105.64.238]
11 * * * Request timed out.
12 192 ms 193 ms 192 ms rtr-dun-a.memset.net [37.128.135.35]
13 192 ms 192 ms 191 ms fw-d2-b1.memset.net [37.128.135.136]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

FYI I did the same trace for bbc.co.uk and got the results below:
1 1 ms 1 ms <1 ms 192.168.0.1
2 66 ms 54 ms 36 ms 10.193.232.16
3 4 ms 3 ms 4 ms 10.193.232.22
4 6 ms 4 ms 4 ms wtsc3a034.netvigator.com [218.102.40.34]
5 3 ms 4 ms 3 ms 10.195.41.9
6 5 ms 5 ms 4 ms hu0-0-0-26.clbr02.hkg04.pccwbtn.net [63.218.1.57]
7 40 ms 43 ms 39 ms 63-218-213-218.static.pccwglobal.net [63.218.213.218]
8 39 ms 40 ms 40 ms 151.101.64.81

Trace complete.

Log in to reply
Cannot access the website 14/12/2021 at 12:26 #142911
Jan
Avatar
889 posts
Do other pages hosted by Memset (e.g. rclone) work okay?
Two million people attempt to use Birmingham's magnificent rail network every year, with just over a million of them managing to get further than Smethwick.
Log in to reply
Cannot access the website 15/12/2021 at 10:46 #142915
flymo
Avatar
135 posts
So far today, all is well so it may have been 'just one of those things'. Still weird how it would not accept the HK IP address but I'll keep on monitoring if anything happens again.
Log in to reply
Cannot access the website 15/12/2021 at 18:59 #142926
GeoffM
Avatar
6282 posts
I've got nothing to add except while I was roaming last week abroad, I did have issues connecting to this site - but also a handful of other sites as well. Later the same day they would be fine.

Unfortunately it's very hard to pinpoint this kind of thing. It looks like you managed to get as far as the data centre but then there are Memset firewalls of various kinds that I have no control over, as well as Windows Server firewalls that I have some control over.

SimSig Boss
Log in to reply