Licence Manager help

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Licence Manager help 19/10/2015 at 07:08 #77050
Al McLean
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I am attempting to use the Licence Manager on a new computer for the first time. After entering my username and password a couple of minutes later a message appears saying "Failed to connect to server" can anyone help please

Loader version V4.5.4 Windows 10

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Licence Manager help 02/12/2015 at 16:40 #78313
Al McLean
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Theres a probably a a simple solution but after 6 weeks its becoming frustrating
Last edited: 02/12/2015 at 16:43 by Al McLean
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Licence Manager help 02/12/2015 at 16:41 #78315
headshot119
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4869 posts
Have you got a third part firewall that could be blocking the Simsig Loader?

Or do you have anti virus that could be blocking it?

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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The following user said thank you: Al McLean
Licence Manager help 02/12/2015 at 16:41 #78316
postal
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" said:
Theres a probably a a simple solution but after 6 weeks its becoming frustrating
Firewall? Anti-Virus?

Edit: Headshot - Snap!

“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
Last edited: 02/12/2015 at 16:42 by postal
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Licence Manager help 03/12/2015 at 10:56 #78357
Al McLean
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The computer has Windows Firewall and Fujitsu Internet Security 2013 - will check those
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