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SimSig installation

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SimSig installation 22/12/2015 at 18:35 #79104
GeoffM
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6287 posts
As many of you know, we tried a different method of installation of the new Leeds City simulation. For the vast majority of you I assume it went without much issue but a few did have problems. We've updated the installation software now to try to make it more helpful - but we're still at the mercy of over zealous virus scanners and Windows user access control. If you click "Check for updates" in the Loader now, you should be offered version 4.5.8 of SimSigRefresher.exe and SimSigRefresherA.exe. Once those are updated, Rugby Centre V1.3 and Rugby South V1.3 should also be available for update.

As far as we can tell, these are the common issues remaining:
1. The current user doesn't have the rights to install applications. Either log in as a user with such rights, or you may be able to right-click on SimSigRefresher.exe and select "Run as administrator". Others may be able to help with running on Macs and Linux systems.

2. You are trying to put simulations in the Program Files directory. For several years now Windows has limited the ability of user programs like SimSig installing files under the Program Files directory. Since the simulations are data files, not executables, this makes sense. We therefore recommend that simulations go into the default directory which is [CSIDL_COMMON_DOCUMENTS]\SimSig - otherwise known as C:\Users\Public\Public Documents\SimSig (but depends on your system). By pressing the "Folder Options" button in the Loader you can select this option by ticking it and ensuring it is at the top of the list by using the "Move Up" button if necessary.

3. If, for some reason, the installation of a package didn't complete, you might not be offered to install it again. This is simply defined by the presence of the relevant .sim file in the selected folder. If this is the case, use Windows explorer to locate the simulation (eg C:\Users\Public\Public Documents\SimSig\Simulations\Wibble.sim) and click "Check for updates" again. This does not affect any licenses you may have.

We're now going to start moving all simulation installs over to this new system but that will take some time - there are a lot of simulations and files to check!

At some point I'll copy this forum topic into the Wiki. Please feel free to add, amend, or question anything. Thanks for standing by us while we worked through the teething issues!

SimSig Boss
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SimSig installation 22/12/2015 at 18:50 #79105
simmybear
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58 posts
Update run and Rugby 1.3 installed and running but loader version still shows as 4.5.7
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SimSig installation 22/12/2015 at 18:52 #79106
headshot119
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4869 posts
" said:
Update run and Rugby 1.3 installed and running but loader version still shows as 4.5.7
That's correct, as only the refresher program has been updated. Loader version remains at 4.5.7

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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SimSig installation 22/12/2015 at 19:17 #79108
postal
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5190 posts
I'm still having problems on my system. When I run the update button I am offered the option to load 3 sims (Leeds + 2 x Rugby, none of which are currently on my system). I don't check any of them and click next. I am then offered the updates to SimSigRefresher.exe v4.5.8 and SimSig RefresherA.exe v4.5.8. When I click on Next I get the pop-up telling me that the program needs to close to finish updating. As it reloads I get the following DOS screen:



When I close that window the updater screen shows "finished updating files".

On checking my bespoke SimSig location, refresher is updated but refreshera is still v4.5.7 so has not been updated.

If I run the update again, I am offered the sims, then SimsigRefresherA.exe v4,5,8. Again the DOS window and then "finished updating files" but again no update to SimSigRefresherA.

When I locate the .tmp file and use it to overwrite SimSigRefresherA.exe the update only offers me the 3 sims so I guess that the .tmp file is OK, it is the copy process where there is a problem.

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Last edited: 22/12/2015 at 19:54 by postal
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SimSig installation 22/12/2015 at 19:22 #79109
nnr
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167 posts
Geoff,

Will you have the choice, please, to refuse a download? - for instance if you don't fancy running that SIM?

Thanks.

N.

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SimSig installation 22/12/2015 at 19:32 #79112
Peter Bennet
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5362 posts
" said:
Geoff,

Will you have the choice, please, to refuse a download? - for instance if you don't fancy running that SIM?

Thanks.

N.
Yes, you have to explicitly ask for the Sim download by ticking the box - other updates you can delete the tick.

Peter

I identify as half man half biscuit - crumbs!
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SimSig installation 23/12/2015 at 09:28 #79129
simmybear
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58 posts
POSTAL - I had this problem going to 4.5.7 did loads of reinstalls and closed everything unnecessary and it still did this then tried once more and it worked - Must be a Windows 10 feature we never knew we wanted lol
Last edited: 23/12/2015 at 09:29 by simmybear
Reason: needed to include name of person originally posting

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