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License Manager: "10054: Connection reset by peer"

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License Manager: "10054: Connection reset by peer" 02/06/2016 at 19:59 #82872
Humorist
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102 posts
I'm trying to access my License Manager, returns this error message - "10054: Connection reset by peer".

What can I do, I'm trying to buy a licence for York?

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License Manager: "10054: Connection reset by peer" 02/06/2016 at 20:56 #82873
Peter Bennet
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5362 posts
Did a quick search for "10054: Connection reset by peer" and there's quite a bit out there that may or may not assist, can't say that I understood it all.

Peter

I identify as half man half biscuit - crumbs!
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License Manager: "10054: Connection reset by peer" 02/06/2016 at 20:56 #82874
GeoffM
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6288 posts
Amongst other things, 10054 can happen due to a timeout. Is your internet connection okay, not overloaded with Netflix, torrents, etc? I've asked a few people to check their own connections using License Manager and they're all okay so I don't think it's a server issue.
SimSig Boss
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License Manager: "10054: Connection reset by peer" 02/06/2016 at 21:27 #82875
Humorist
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Geoff - I'm not using anything like Netflix, torrents. My television is plain vanilla, nothing complicated.

Peter - Thanks for suggesting implicitly, that I should have done a quick Google-search for "10054: Connection reset by peer". Rather like you, I didn't see anything that I could understand, or that seemed to point to anything that might apply on my system.

I thought that it might be an idea to look in Event Viewer; this appears to result from my latest attempt to log on to my Licence Manager.

<quote>
An error occurred while dispatching a duplicated socket: this handle is now leaked in the process.
ID: 3272
Source: System.ServiceModel.Activation.TcpWorkerProcess/57512263
Exception: System.ServiceModel.FaultException: The client was unable to process the callback request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from CallbackBehaviorAttribute or from the <clientDebug> configuration behavior) on the client in order to send the exception information back to the server, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the client trace logs.

Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeEndService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result)
at System.ServiceModel.Activation.WorkerProcess.EndDispatchSession(IAsyncResult result)
Process Name: SMSvcHost
Process ID: 4628
<unquote>

Thank you both. Have you any idea from the above what might be the cause of my problem?

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License Manager: "10054: Connection reset by peer" 02/06/2016 at 21:41 #82877
GeoffM
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6288 posts
That log is from a .NET program; LicenseManager is written in Delphi. What antivirus software are you using?
SimSig Boss
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License Manager: "10054: Connection reset by peer" 03/06/2016 at 17:08 #82887
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Anti-virus software is Malwarebytes Anti-Malware Premium, plus Microsoft Security Essentials.
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License Manager: "10054: Connection reset by peer" 03/06/2016 at 17:32 #82890
postal
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5191 posts
" said:
Anti-virus software is Malwarebytes Anti-Malware Premium, plus Microsoft Security Essentials.
I'm running the freeware Malwarebytes (so no real-time protection) and MSE. The loader is working without any problems. Can you disable the MBAM and see if things work OK then?

“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
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License Manager: "10054: Connection reset by peer" 03/06/2016 at 19:31 #82893
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Postal - many thanks.

I'm afraid that did not sort this either.

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License Manager: "10054: Connection reset by peer" 04/06/2016 at 02:51 #82897
BarryM
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2158 posts
What operating system are you running?

Suggest you reboot your computer, then have Malwarebytes updated and scan the computer.

Barry

Barry, Sydney, New South Wales, Australia
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License Manager: "10054: Connection reset by peer" 04/06/2016 at 09:05 #82898
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Barry M - Windows 10

Malwarebytes is the Home Premuim version, on a 4-hour update check, and daily scan. I have lost track of the number of re-starts that I have taken.

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License Manager: "10054: Connection reset by peer" 04/06/2016 at 19:22 #82907
Humorist
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Oh! - how embarrassing!

SimSig License Manager had crept on to the "Blocked" list of programs in a privacy app. Thought that I'd checked it, but clearly, I had not.

Thanks to all who contributed advice; sorry that you wasted your time.

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