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Cannot connect to server

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Cannot connect to server 27/09/2020 at 08:24 #132732
Edwards
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5 posts
V 5.6 Loader

Message says "could not communicate with server"

I have re-entered my Username and Password..
I have re-set my password and re-entered it.

Anyone any ideas, I have trawled through some of the postings, but cannot see a fix.

Thanks

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Cannot connect to server 27/09/2020 at 10:06 #132740
Stephen Fulcher
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1597 posts
Is there a firewall blocking it on your computer?
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Cannot connect to server 27/09/2020 at 17:26 #132750
pedroathome
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651 posts
In addition to Steve's question, Which operating system are you using?
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Cannot connect to server 27/09/2020 at 18:05 #132751
GeoffM
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5275 posts
Edwards in post 132732 said:
V 5.6 Loader

Message says "could not communicate with server"

I have re-entered my Username and Password..
I have re-set my password and re-entered it.

Anyone any ideas, I have trawled through some of the postings, but cannot see a fix.

Thanks
For reference there are three states:
- Could not communicate with server
- Invalid username/password
- Logged in ok
The first state means it couldn't even talk to the server (ie your case). The 2nd and 3rd are valid states from the server.

I'm guessing you're browsing this from the same device. If so, then maybe the firewall isn't allowing connections from SimSigLoader.exe.

SimSig Boss
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Cannot connect to server 28/09/2020 at 07:48 #132765
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Hi Geoff

I am using Win 10 and Comodo Firewall etc.

When I was running the SimSig exe , I allowed Comodo to run all aspects.

Should I disable the Comodo and run the exe again, or is it a setting in the Firewall.

BTW All SimSigs run from a folder in Public Documents.

Thanks

Last edited: 28/09/2020 at 07:59 by Edwards
Reason: None given

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Cannot connect to server 28/09/2020 at 08:25 #132766
Edwards
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Hi Geoff

In view of your previous post, I have disabled the Firewall completely and now I have access to the server.
It appears I will need to do this every time I run SimSig.

Many thanks for your help.

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Cannot connect to server 28/09/2020 at 15:09 #132773
GeoffM
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5275 posts
Don't disable your firewall. There should be a way to allow an exception, letting SimSigLoader.exe through.
SimSig Boss
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Cannot connect to server 30/09/2020 at 05:58 #132807
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Thanks Geoff.

I had to go into the Firewall logs and remove all the previous multiple quarantined records and mark the current ones as "trusted".
After running the loader and accepting all the challenges, I finally have a fully working Firewall and SimSig.

Nightmare over !

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The following user said thank you: GeoffM