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Shrewsbury losing licence after being online

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Shrewsbury losing licence after being online 08/08/2021 at 14:14 #141039
Guts
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585 posts
I just had a chained SimSig session shut down because I haven't been online, in less than a week.

I put it online refreshed it and started up Shrewsbury. It started up then dropped out, Lost Licence.

I started it up again to chain it, it chained to North East Wales & Hereford, then it's switched to demo mode.

As it's switched to Demo mode, I cannot make a save to send or post.

OS: Windows 7 Home Premium 64bit
Loader: SimSig Loader version 5.16.1; Sim: Simulation Shrewsbury; data version 1.6
License: Demo mode
TT: Shrewsbury SX 08 04 2015 0000 start v1.1.3
TT filename: Shrewsbury SX 08 04 2015 0000 start.WTT
TT merged: False
Sim upgrade: False
Loader upgrade: False
Save reloaded: True
NDEFAULT active at start
NBLOCKSELECTMAIN active at start
NBLOCKMAINON active at start
NBLOCKSELECTSTATION active at start
NBLOCKSTATIONON active at start
NBLOCKSELECTFRINGE active at start
NBLOCKFRINGEON active at start
NLX active at start
NLXON active at start
NTORRSELECT active at start
NTORRON active at start
NPROBLEMS active at start
NNONE active at start


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Shrewsbury losing licence after being online 08/08/2021 at 15:24 #141040
Hap
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982 posts
Online
You don't have the same issue occurring with Hereford?

If you find yourself offline more often than not, Why not just lock all your sims when you are connected?

How to report an issue: www.SimSig.co.uk/Wiki/Show?page=usertrack:reportanissue
Last edited: 08/08/2021 at 15:32 by Hap
Reason: None given

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Shrewsbury losing licence after being online 08/08/2021 at 16:44 #141041
Sacro
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1171 posts
Guts in post 141039 said:

OS: Windows 7 Home Premium 64bit
Given that SimSig doesn't support obsolete operating systems I would really recommend upgrading. Windows 7 stopped getting updates 18 months ago and really shouldn't be connected to the internet any more.

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Shrewsbury losing licence after being online 10/08/2021 at 13:23 #141054
Guts
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585 posts
Sacro in post 141041 said:
Guts in post 141039 said:

OS: Windows 7 Home Premium 64bit
Given that SimSig doesn't support obsolete operating systems I would really recommend upgrading. Windows 7 stopped getting updates 18 months ago and really shouldn't be connected to the internet any more.
This is neither XP or Vista.

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Shrewsbury losing licence after being online 10/08/2021 at 13:27 #141055
Guts
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585 posts
Hap in post 141040 said:
You don't have the same issue occurring with Hereford?

If you find yourself offline more often than not, Why not just lock all your sims when you are connected?
I always lock my Sims as has been advised in lots of posts.

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Shrewsbury losing licence after being online 10/08/2021 at 13:54 #141057
TUT
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507 posts
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Yes unfortunately even locked sims still seem to require little top-up connections to the internet at intervals which one presumes are dictated by God alone
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Shrewsbury losing licence after being online 10/08/2021 at 15:57 #141060
Hap
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982 posts
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Guts in post 141054 said:
Sacro in post 141041 said:
Guts in post 141039 said:

OS: Windows 7 Home Premium 64bit
Given that SimSig doesn't support obsolete operating systems I would really recommend upgrading. Windows 7 stopped getting updates 18 months ago and really shouldn't be connected to the internet any more.
This is neither XP or Vista.
Sacro was just highlighting the general point of the provided link about unsupported operating systems. He's further mentioned that Windows 7 has stopped getting updates some time ago, which was in reference to your provided information showing Windows 7 home premium. They both go hand in hand.

How to report an issue: www.SimSig.co.uk/Wiki/Show?page=usertrack:reportanissue
Last edited: 10/08/2021 at 15:58 by Hap
Reason: None given

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Shrewsbury losing licence after being online 11/08/2021 at 19:11 #141076
Guts
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585 posts
Hap in post 141060 said:
Guts in post 141054 said:
Sacro in post 141041 said:
Guts in post 141039 said:

OS: Windows 7 Home Premium 64bit
Given that SimSig doesn't support obsolete operating systems I would really recommend upgrading. Windows 7 stopped getting updates 18 months ago and really shouldn't be connected to the internet any more.
This is neither XP or Vista.
Sacro was just highlighting the general point of the provided link about unsupported operating systems. He's further mentioned that Windows 7 has stopped getting updates some time ago, which was in reference to your provided information showing Windows 7 home premium. They both go hand in hand.
Guys, please understand I realise how my laptop and operating system works. If I believed that my operating system was the issue I would have upgraded a long time ago.
Thank you for pointing put my Windows 7, I was simply pointing out that the link that was sent was not relevant to my operating system. Simsig still works very comfortably on Windows 7.

Last edited: 11/08/2021 at 19:12 by Guts
Reason: None given

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Shrewsbury losing licence after being online 11/08/2021 at 19:13 #141077
Guts
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585 posts
TUT in post 141057 said:
Yes unfortunately even locked sims still seem to require little top-up connections to the internet at intervals which one presumes are dictated by God alone
Agreed.

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Shrewsbury losing licence after being online 11/08/2021 at 19:30 #141079
headshot119
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4869 posts
Guts in post 141076 said:

Guys, please understand I realise how my laptop and operating system works. If I believed that my operating system was the issue I would have upgraded a long time ago.
Thank you for pointing put my Windows 7, I was simply pointing out that the link that was sent was not relevant to my operating system. Simsig still works very comfortably on Windows 7.
The link is relevant as Windows 7 has been out of support by Microsoft for over 12 months, as such SimSig don't guarantee to support it.

As an aside, your Shrewsbury license wasn't at the time you reported this thread locked to a computer, it was in use in dynamic mode. So on that basis I suspect you lost the internet connection given that Hereford which was locked didn't disappear.

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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The following user said thank you: Hap
Shrewsbury losing licence after being online 15/08/2021 at 20:32 #141167
Guts
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585 posts
headshot119 in post 141079 said:
Guts in post 141076 said:

Guys, please understand I realise how my laptop and operating system works. If I believed that my operating system was the issue I would have upgraded a long time ago.
Thank you for pointing put my Windows 7, I was simply pointing out that the link that was sent was not relevant to my operating system. Simsig still works very comfortably on Windows 7.
The link is relevant as Windows 7 has been out of support by Microsoft for over 12 months, as such SimSig don't guarantee to support it.

As an aside, your Shrewsbury license wasn't at the time you reported this thread locked to a computer, it was in use in dynamic mode. So on that basis I suspect you lost the internet connection given that Hereford which was locked didn't disappear.
If it has found to be in Dynamic mode then this may need to be looked at because I don't run anything in Dynamic mode. I lock everything to my laptop. I've report this loss in licence before so I never leave anything dynamic. If you notice I don't report it any more, on this occasion it was a strange disconnection.

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