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Returning member and help required please

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Returning member and help required please 23/12/2021 at 15:30 #143081
CJW37
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Hi

Havent been on since 2016, I used to play Stafford a lot. Downloaded the start up files on my laptop running Windows 8 and paid for the Penzance simulation. However after multiple attmpts to log on via the loader, showing as version 5.17.2 continually getting the message cannot communicate with server. I have changed password, re-installed the start up files and disabled my firewall but still get the same message.
Is anyone able to help me please?

Colin

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Returning member and help required please 23/12/2021 at 16:36 #143082
9pN1SEAp
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1121 posts
It’s possible that TLS v1.2 is not enabled by default on your Windows 8 machine. Check using IE whether you can access the SimSig website, as opposed to with Firefox or Chrome. Ensure that you have installed all Windows security updates. Information about TLS v1.2 for Windows 8 is available via popular search engines :)

Thanks
Jamie

Jamie S (JAMS)
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Returning member and help required please 23/12/2021 at 17:24 #143086
CJW37
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2 posts
That has solved the issue. Thank you for your help
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