problem with registration

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problem with registration 28/11/2022 at 17:58 #149041
liverbird83
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2 posts
A lot of my previous simulations that ive purchased over the years have recently shown as not registered is it because in running Windows 7?
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problem with registration 28/11/2022 at 18:13 #149042
Steamer
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3925 posts
Hi,

Please ensure that you're running the latest version of the Loader (V5.22). If you're not sure, please download the Loader again from the website here: https://www.SimSig.co.uk/File/Index/2 and install it.

Please also ensure that you've logged in to the Loader on the first screen that appears when you start it- see this Wiki page: https://www.SimSig.co.uk/Wiki/Show?page=usertrack:ssrun:simrun0

The account you've posted from, "liverbird83", was only registered yesterday so I assume any previous sims were purchased under a different user name. You'll need to login to the Loader using the username (and it's associated password) that you bought the simulations with, they won't be associated with the new account you've just registered.

"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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problem with registration 28/11/2022 at 23:15 #149045
Peter Bennet
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5362 posts
If you can check your username and/or reset your password from the login page.
If you have any difficulties with that then PM me and I can look into it - note that I can only send information to the registered email address of the original account.

Peter

I identify as half man half biscuit - crumbs!
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problem with registration 29/11/2022 at 10:26 #149047
liverbird83
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2 posts
I can’t remember my username or password to retrieve several sims that I purchased years ago.
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problem with registration 29/11/2022 at 12:07 #149048
Peter Bennet
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5362 posts
Can you remember your email address?
I think one of the options on the log on page invites you to do that - if not then PM me with it.

If you can't remember that either then it will be really difficult to do anything for you.

Peter

Try this link

I identify as half man half biscuit - crumbs!
Last edited: 29/11/2022 at 12:11 by Peter Bennet
Reason: Added link

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