Norton firewall and Tom-Tom

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Norton firewall and Tom-Tom 04/08/2010 at 16:40 #1561
Peter Bennet
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5354 posts
Just trying to update my wife's tomtom sat nave and to do so I have to keep disabling the Norton Firewall. I have tried to auto approve Tom-Tom in the program control (4 items approved because I could not work out which did what) But still it is blocked. Anyone know exactly whish element of tom-toom I should be approving? The help page just says authorise "Home"- I have allowed "HomeRunner", "Tom-Tom Home", "Tom-Tom Home Service" and "Tom-Tom Home Runner".

Anyone else managed to get it passed Norton?

Some other firewalls automatically give you the option of approving as and when anything new tries- mine just leaves me to struggle on tracking down that right program- took me 6 months to get IE accepted despite it being factory fitted (as was Norton) and pre approved.

Peter

I identify as half man half biscuit - crumbs!
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Norton firewall and Tom-Tom 04/08/2010 at 16:40 #10467
Peter Bennet
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5354 posts
Just trying to update my wife's tomtom sat nave and to do so I have to keep disabling the Norton Firewall. I have tried to auto approve Tom-Tom in the program control (4 items approved because I could not work out which did what) But still it is blocked. Anyone know exactly whish element of tom-toom I should be approving? The help page just says authorise "Home"- I have allowed "HomeRunner", "Tom-Tom Home", "Tom-Tom Home Service" and "Tom-Tom Home Runner".

Anyone else managed to get it passed Norton?

Some other firewalls automatically give you the option of approving as and when anything new tries- mine just leaves me to struggle on tracking down that right program- took me 6 months to get IE accepted despite it being factory fitted (as was Norton) and pre approved.

Peter

I identify as half man half biscuit - crumbs!
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Norton firewall and Tom-Tom 04/08/2010 at 21:09 #10472
deanbean10
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36 posts
Peter have you tried disabling the whole secuirty centre?

Dean

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Norton firewall and Tom-Tom 04/08/2010 at 21:24 #10473
Peter Bennet
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5354 posts
Yes that's what I had to do but the point is I shouldn't have to.

Peter

I identify as half man half biscuit - crumbs!
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Norton firewall and Tom-Tom 05/08/2010 at 01:01 #10477
postal
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5189 posts
Serves you right for using Norton.
“In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe
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Norton firewall and Tom-Tom 05/08/2010 at 01:26 #10479
UKTrainMan
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1803 posts
postal said:
Serves you right for using Norton.
Seconded. Sorry but I too dislike Norton. Anyway, rant(?) over - can I confirm you have fully resolved this matter then?

Any views and / or opinions expressed by myself are from me personally and do not represent those of any company I either work for or am a consultant for.
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Norton firewall and Tom-Tom 05/08/2010 at 05:51 #10483
Peter Bennet
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5354 posts
I have only resolved the matter in that I took down the firewall and did what I had to do. But that was not the issue that I needed addressing. The question was does anyone know how to set Norton to accept the connection without taking down the firewall.

Peter

I identify as half man half biscuit - crumbs!
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Norton firewall and Tom-Tom 05/08/2010 at 18:59 #10488
UKTrainMan
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1803 posts
There must be a setting somewhere within the option/control window area thing for the firewall to allow a specified application to be allowed. Some security applications may be run in simplified mode and have a setting somewhere to run them in advance mode so it may be worth looking into that (if this is the case with your Norton, the required setting for the file may be hidden to 'Simplified' users). Another alternative might be to do a bit of a Google (other search engines are of-course available) and see if Norton's own website or some other [unofficial] website has some useful help/information about it.

Hope this helps.

Any views and / or opinions expressed by myself are from me personally and do not represent those of any company I either work for or am a consultant for.
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