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Licence manager

You are here: Home > Forum > General > General questions, comments, and issues > Licence manager

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Licence manager 30/01/2016 at 18:43 #80243
Arthur
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33 posts
I have entered my user name and password into the app. but nothing happens. I have just paid for Coventry but it is only the demo version
hence i need the licence manager. Help please. Arthur

F Arthur Coldrick
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Licence manager 30/01/2016 at 18:45 #80244
headshot119
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4869 posts
Have you pressed the login button? What do you mean when you say nothing happens, do you just get left on the screen to enter your username and password?
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Licence manager 30/01/2016 at 18:55 #80246
Arthur
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33 posts
One just gets the rotating circle for about one minute then no further action
F Arthur Coldrick
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Licence manager 30/01/2016 at 18:58 #80247
headshot119
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4869 posts
Check that Windows Firewall / Your anti-virus software etc isn't blocking it from getting an internet connection.
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Licence manager 30/01/2016 at 19:32 #80249
Arthur
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33 posts
If I leave the SigLic on for about 5 minutes after logging in a message comes on "invalid session" Should I reinstall system files ?
F Arthur Coldrick
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Licence manager 30/01/2016 at 19:48 #80250
Arthur
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I had no problem about a month ago when i installed Wolverhampton sim.
F Arthur Coldrick
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Licence manager 30/01/2016 at 19:54 #80251
Arthur
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33 posts
I am having to go now so will have to leave this and look at it again on Monday
F Arthur Coldrick
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Licence manager 01/02/2016 at 11:19 #80274
Arthur
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33 posts
I still cannot get License Manager I have entered my user name and password then log in, the revolving circle starts and that is it, nothing happens. It worked ok when I installed Wolverhampton a while back, now I have installed and payed for Coventry but it only comes as a demob version. Do I need to reinstall the SimSigsystems-v4-5-4...exe again, if so will it write over the installed systems file?
Arthur. PS This is a follow on from my notes last Saturday on this topic.

F Arthur Coldrick
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Licence manager 01/02/2016 at 11:26 #80275
KymriskaDraken
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963 posts
I suspect that something or other, probably an anti-virus program, is stopping the Licence Manager from talking to the SimSig servers. Have you tried disabling your AV software?


Kev

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Licence manager 01/02/2016 at 13:09 #80277
Arthur
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33 posts
I had to remove my AV then I was able to get License Manager, all is well now. The strange thing is my AV is the same as when I installed my previous sim., however many thanks for your help. I have reinstalled my AV !!
F Arthur Coldrick
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Licence manager 01/02/2016 at 13:19 #80278
headshot119
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4869 posts
Out of interest is it Norton?
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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Licence manager 01/02/2016 at 13:53 #80279
Sacro
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1171 posts
Which AV out of curiosity? Nice to know which ones to not recommend!
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