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| Norton Security Appears to Find Viruses in SimSig Files 02/02/2016 at 21:39 #80297 | |
Myrm
36 posts |
Hi I just conducted a full computer scan with Norton Security and it states it found four HIGH RISK viruses contained within the uninstall files of SimSig. Is anybody able to shed any light on what these "viruses" are that Norton claims are embedded in SimSig? Thank you. Here is the report from Norton: Resolved Threats: SAPE.Heur.B0CE3 Type: Anomaly Risk: High (High Stealth, High Removal, High Performance, High Privacy) Categories: Heuristic Virus Status: Fully Resolved ----------- 1 File c:\users\public\documents\SimSig\unins000.exe - Deleted 1 Browser Cache SAPE.Heur.B0CE3 Type: Anomaly Risk: High (High Stealth, High Removal, High Performance, High Privacy) Categories: Heuristic Virus Status: Fully Resolved ----------- 1 File c:\users\public\documents\SimSig\unins001.exe - Deleted 1 Browser Cache SAPE.Heur.B0CE3 Type: Anomaly Risk: High (High Stealth, High Removal, High Performance, High Privacy) Categories: Heuristic Virus Status: Fully Resolved ----------- 1 File c:\users\public\documents\SimSig\unins007.exe - Deleted 1 Browser Cache SAPE.Heur.B0CE3 Type: Anomaly Risk: High (High Stealth, High Removal, High Performance, High Privacy) Categories: Heuristic Virus Status: Fully Resolved ----------- 1 File c:\users\public\documents\SimSig\unins005.exe - Deleted Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 02/02/2016 at 21:44 #80298 | |
headshot119
4869 posts |
Firstly I'd get rid of Norton of your system and get yourself a decent anti-virus which doesn't throw false positives all over the table. SAPE.Heur.* Appears to be Norton's definition of a "Potentially Unwanted Program" (PUP) basically it thinks you might not want it, because it might be malicious, because it doesn't know what it is. In other words a false positive. SimSig is rather niche software on the scale of the internet, and therefore a lot of AV programs classify it as a risk on the sole basis that it hasn't been downloaded much. Nothing to worry about. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Last edited: 02/02/2016 at 21:44 by headshot119 Log in to reply The following user said thank you: Sacro |
| Norton Security Appears to Find Viruses in SimSig Files 02/02/2016 at 22:27 #80301 | |
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Myrm
36 posts |
Get rid of Norton? Absolutely not! I have used and trusted Norton for 16 years and not once have I had a proplem with it. Norton is a decent antivirus: far better than many. I can simply tell Norton to ignore the alerts it flagged in Simsig. Thank you for your answer but your advice to get rid of Norton is poor. No offence intended. Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 02/02/2016 at 22:33 #80302 | |
northroad
870 posts |
" said:Get rid of Norton? Absolutely not! I have used and trusted Norton for 16 years and not once have I had a proplem with it. Norton is a decent antivirus: far better than many.Quite agree with you there. There is absolutely NO perfect anti virus software out there. Better to stick with something you know as they say. Mind I am curious as to why it only reported this on some and not all of the uninstall files. Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 02/02/2016 at 22:35 #80303 | |
GeoffM
6288 posts |
Ironically Norton has deleted the very files which would have made for a clean uninstall (if you wanted to) somewhat more labour intensive. Note that none of the reports are actual viruses but "I (Norton) don't know what to do". Unfortunately we're getting more and more reports of such false positives from Norton - even on files that haven't changed in years. There are other AV vendors out there that are often considered better choices. SimSig Boss Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 02/02/2016 at 22:35 #80304 | |
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headshot119
4869 posts |
" said:Get rid of Norton? Absolutely not! I have used and trusted Norton for 16 years and not once have I had a proplem with it. Norton is a decent antivirus: far better than many.It's not poor advice at all, many in the industry would agree with me. It's interesting that most people who post on the forum with AV issues seem to have Norton. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 02/02/2016 at 22:38 #80305 | |
madaboutrains
308 posts |
I run Microsofts as they are FREE! and its what the computer shop install on your computers to remove the viruses apparently. Paid one such as the one above in my opinion are a waste of money. RIP Feltham Panel 1 Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 02/02/2016 at 22:42 #80306 | |
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Sacro
1171 posts |
" said:Get rid of Norton? Absolutely not! I have used and trusted Norton for 16 years and not once have I had a proplem with it. Norton is a decent antivirus: far better than many.You've had a problem with it here otherwise you clearly wouldn't have made this post. Norton hasn't been a 'decent antivirus' in years, I wouldn't recommend anyone spend money on their snake oil when there's far better free (and paid) alternatives. His wording may be poor, but his sentiment isn't. I am in the "industry" and carry their removal tool (as the inbuilt uninstaller is terrible) with me for cleaning machines, I'll then install something else. It might be anecdotal, but I think all of the AV issues that we get on here are *all* Norton. Nobody I know personally is using it. Log in to reply The following user said thank you: headshot119 |
| Norton Security Appears to Find Viruses in SimSig Files 02/02/2016 at 22:43 #80307 | |
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headshot119
4869 posts |
Also if you are on Windows 10, I hope you've disabled the in built AV that comes with it. Or your computer performance is sure to suffer.
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 02/02/2016 at 23:53 #80308 | |
postal
5196 posts |
" said:Also if you are on Windows 10, I hope you've disabled the in built AV that comes with it. Or your computer performance is sure to suffer.I'm running an entry-level laptop with Windows 10. For most lay users who do not need to be at the cutting edge of performance, Windows Defender doesn't materially impact the performance that they perceive and at least the Microsoft interface should ensure that you don't get the sort of problem that arises from time to time when a third party AV supplier releases an update which starts fighting with Windows and locking up your machine. I've been round the freeware circle a number of times (AVG, Avast, Avira etc. etc.) and have reluctantly come back to using Windows Defender on the understanding that it is not top of the class in terms of detection but that it works with fewer problems requiring user input than other third party solutions. “In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 02/02/2016 at 23:57 #80310 | |
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headshot119
4869 posts |
" said:" said:My point wasn't that Windows Defender is in itself slow. But having it turned on, at the same time as Norton will cause serious performance issues.Also if you are on Windows 10, I hope you've disabled the in built AV that comes with it. Or your computer performance is sure to suffer.I'm running an entry-level laptop with Windows 10. For most lay users who do not need to be at the cutting edge of performance, Windows Defender doesn't materially impact the performance that they perceive and at least the Microsoft interface should ensure that you don't get the sort of problem that arises from time to time when a third party AV supplier releases an update which starts fighting with Windows and locking up your machine. "Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 03/02/2016 at 10:07 #80312 | |
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postal
5196 posts |
" said:My point wasn't that Windows Defender is in itself slow. But having it turned on, at the same time as Norton will cause serious performance issues.Sorry, Karl. Misunderstood your point. I've always taken the point that it is not good to have two AV programs working in parallel so never considered using Defender in tandem with another program. “In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 03/02/2016 at 10:34 #80313 | |
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John 23
173 posts |
I use Windows 10, complete with its Defender software as well as McAfee: I don't have a discernible problem with the two programs bumping into each other.
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| Norton Security Appears to Find Viruses in SimSig Files 03/02/2016 at 10:37 #80314 | |
Peter Bennet
5363 posts |
Just be careful not to Libel any particular company/program. Personal factual observations should be fine but generalised comments might not. Peter P.s. this is not an invitation to spend the next 3 pages discussing libel law - it's just a warning to be careful what you say. I identify as half man half biscuit - crumbs! Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 03/02/2016 at 11:34 #80315 | |
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Danny252
1461 posts |
" said:It might be anecdotal, but I think all of the AV issues that we get on here are *all* Norton.A quick search also throws up problems with McAfee, which has had a reputation similar to Norton for about as long, and Avast, of which I've seen more reports of trouble over the last couple of years (although it was once held in quite high esteem). Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 03/02/2016 at 12:00 #80316 | |
Splodge
704 posts |
Interesting - I have used Avast for many years now, and have not once to my recollection had an issue with it clashing with SimSig
There's the right way, the wrong way and the railway. Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 03/02/2016 at 12:51 #80317 | |
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miker15
50 posts |
I had a problem with Horsham until I disabled Avast while I installed it.
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| Norton Security Appears to Find Viruses in SimSig Files 03/02/2016 at 13:05 #80318 | |
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northroad
870 posts |
" said:Just be careful not to Libel any particular company/program.I don't think anyone who has contributed so far to this topic has intended to be liabelous to any company and or it's software and in deed I personally find the comments to be good in so far as sharing personal experiences are concerned. Obviously some do appear to be slightly biased towards a particular AV piece of software and some of which I would not agree with but it is all down to personal preference and experience. I do think part of the problem is that people do use a particular AV programme but do not fully appreciate what all of the levels of security offered with it are actually doing and report on and assume and install it with all levels of security turned on. I disagree that all of the problems that are brought up on this forum are associated with one particular AV, proven by the fact that when asked the question as to what software is being used some do not even respond. From my experience when receiving a report from any scan that is done then the user is always asked as to how to continue i.e. do you want the software to resolve the problem or even do you want the files to be deleted. The original poster may have received such messages and decided on a particular course of action to delete them. I also think the advice sometimes given to turn off the AV and try downloading without it is somewhat dangerous however that is also my own personal preference in choosing not too. Being a novice when it comes to understanding how these AV programmes work I am interested to know the answer to the question I raised earlier though and that is why would the other uninstall files not come up with the same message when a scan was done. Is it to do with the coding inside the file being different and therefore not resembling that of a possible virus? Just my own personal two penny worth P.S. Postal I do like the script that you have added at the bottom of your Avitar. I did exactly that, but boy did it cost me an awful lot of money. Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 03/02/2016 at 13:57 #80321 | |
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Peter Bennet
5363 posts |
I've quickly drafted an embryonic FAQ on AV software. Perhaps others more versed in the subject can flesh it out. The idea is to explain how the problems can arise and what they mean rather than to discuss the merits or otherwise of any particular AV software. Peter I identify as half man half biscuit - crumbs! Last edited: 03/02/2016 at 16:08 by GeoffM Reason: Wiki page changed to antivirus rather than av Log in to reply The following users said thank you: northroad, GeoffM |
| Norton Security Appears to Find Viruses in SimSig Files 03/02/2016 at 14:18 #80324 | |
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postal
5196 posts |
" said:P.S. Postal I do like the script that you have added at the bottom of your Avitar. I did exactly that, but boy did it cost me an awful lot of money.I change the script every month, working through surnames of the author in alphabetical order. I've got a couple more from Sacha Guitry that I enjoyed, but you are going to have to wait for a couple of years to see the next one! “In life, there is always someone out there, who won’t like you, for whatever reason, don’t let the insecurities in their lives affect yours.” – Rashida Rowe Log in to reply The following user said thank you: northroad |
| Norton Security Appears to Find Viruses in SimSig Files 03/02/2016 at 16:02 #80331 | |
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GeoffM
6288 posts |
" said:Being a novice when it comes to understanding how these AV programmes work I am interested to know the answer to the question I raised earlier though and that is why would the other uninstall files not come up with the same message when a scan was done. Is it to do with the coding inside the file being different and therefore not resembling that of a possible virus?It's not reporting that it's resembling a virus in this case. It's simply saying that it is an unfamiliar program. As to why some uninstallers and not others, I don't know - but at a guess there is a certain threshold where Norton (et al) decide enough users have that exact .exe and don't have a virus. SimSig Boss Log in to reply |
| Norton Security Appears to Find Viruses in SimSig Files 03/02/2016 at 18:21 #80339 | |
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Myrm
36 posts |
Sorry all you anti-Norton people; I will always stick with Norton. Like I said, I have used Norton for 15/16 years and I am vary happy with it.  It's not big deal to me that Norton did this to the SimSig files; I asked about it on here as I was curious. Like I said before I simply told Norton those files were safe and now it trusts them. Simple. I'd rather an antivirus software flagged up a false positive than not detect a true positive.
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