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| Password 28/10/2016 at 12:54 #87062 | |
derbybest
274 posts |
I have a problem logging into Licence Manager whenever i try to log on it says Incorrect Password. I have tried the forgot password link but get Error 404 File not foundI have tried to change my Password on the Simsig site and get the same Incorrect password. Help Please
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| Password 28/10/2016 at 13:31 #87063 | |
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JamesN
1580 posts |
Did you change your password when SimSig website migrated? If so your license manager password will have changed aswell.
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| Password 28/10/2016 at 14:01 #87064 | |
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derbybest
274 posts |
can't remember doing
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| Password 28/10/2016 at 14:49 #87065 | |
GeoffM
6292 posts |
In order to change your password you need your current password. As James says, it's the same password for this website and the License Manager - though you didn't actually need to change it: just re-entering the same would have sufficed. Some browsers allow you to view your saved passwords. Firefox: Options -> Security -> Saved Logins -> (check behind you) Show Passwords. SimSig Boss Log in to reply The following user said thank you: derbybest |
| Password 28/10/2016 at 15:26 #87066 | |
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derbybest
274 posts |
Still says i am putting wrong password in
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| Password 28/10/2016 at 16:30 #87069 | |
Steamer
3929 posts 
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Try the following: 1. Log out of the website, and then close your browser. 2. Re-open your browser, go to the SimSig site and click 'login'. 3. Click 'forgotten password' and enter your e-mail address. 4. An e-mail will be sent to you, follow the instructions to select a new password. 5. Login to the website (not strictly necessary, but a useful check) 6. You should be able to log in to the license manager using the password you set in (4). The forgotten password link on the website works, it's only the License Manager one that's broken. "Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q) Log in to reply |