Help with update

You are here: Home > Forum > General > General questions, comments, and issues > Help with update

Page 1 of 1

Help with update 24/12/2017 at 10:40 #104404
Jamesh1492
Avatar
23 posts
Hello trying to do an update this morning and I'm getting a error message come up, I have tried to reinstall SimSig with no luck. is there any advice or help out there?

Screenshot of error is attached.

James


Post has attachments. Log in to view them.
Log in to reply
Help with update 24/12/2017 at 19:48 #104446
Jamesh1492
Avatar
23 posts
Any suggestions at all??
Log in to reply
Help with update 24/12/2017 at 19:55 #104447
Phil-jmw
Avatar
669 posts
Maybe try downloading and reinstalling the system files and then check for updates.
Last edited: 24/12/2017 at 19:55 by Phil-jmw
Reason: None given

Log in to reply
Help with update 24/12/2017 at 20:13 #104448
Jamesh1492
Avatar
23 posts
Yeah I've tried that with no luck
Log in to reply
Help with update 24/12/2017 at 21:17 #104449
JamesN
Avatar
1570 posts
Online
Jamesh1492 in post 104448 said:
Yeah I've tried that with no luck :(
Have you moved any files from their default installation locations; and if so what and where?

Log in to reply
Help with update 25/12/2017 at 18:30 #104483
Jamesh1492
Avatar
23 posts
Nope I just installed everything on new pc, got licenses unlocked, then Newport was realised and went to carry out the update to install Newport and get this error, it’s really confusing me.
Log in to reply
Help with update 25/12/2017 at 19:25 #104491
JamesN
Avatar
1570 posts
Online
Jamesh1492 in post 104483 said:
Nope I just installed everything on new pc, got licenses unlocked, then Newport was realised and went to carry out the update to install Newport and get this error, it’s really confusing me.
The error means it’s not finding the updater program where it’s expecting it - it should be in the same folder as the SimSig loader exe. Puzzling that you’ve managed to update Loader to 4/6/6 but since then it’s gone walkies. Did you install the files properly (ie with the installer) or just copy over? If the latter are you sure you copied correctly?

Last edited: 25/12/2017 at 19:26 by JamesN
Reason: None given

Log in to reply