Upcoming Games

No games to display

Full list
Add a game

Upcoming Events

Who's Online

Troubles installing Simsig

You are here: Home > Forum > General > General questions, comments, and issues > Troubles installing Simsig

Page 1 of 1

Troubles installing Simsig 17/12/2018 at 02:36 #114089
GA_Railfan
Avatar
12 posts
When I try to install Simsig onto my laptop, it says that no system files were installed and to go to the download page and download the system files. what could I do to fix it?


Post has attachments. Log in to view them.
Log in to reply
Troubles installing Simsig 17/12/2018 at 02:46 #114090
GeoffM
Avatar
4503 posts
Are you an administrator on that computer? Did the installer raise any errors?
SimSig Boss
Log in to reply
Troubles installing Simsig 17/12/2018 at 04:24 #114091
GA_Railfan
Avatar
12 posts
Yes I am an administrator on the computer, and it gave no errors during the installation.
Log in to reply
Troubles installing Simsig 17/12/2018 at 17:48 #114107
GeoffM
Avatar
4503 posts
Hmm. If you try to launch SimSig, what happens? Does it run but you get a bunch of funny letters on the screen? Or does it complain about missing DLLs?
SimSig Boss
Log in to reply
Troubles installing Simsig 17/12/2018 at 20:48 #114112
GA_Railfan
Avatar
12 posts
When I click on the simsig loader, I get this. It wont even load up after that


Post has attachments. Log in to view them.
Log in to reply
Troubles installing Simsig 17/12/2018 at 21:06 #114113
MarkC
Avatar
863 posts
Have you at any time gone to the download section and downloaded the SimSig System Installer?

I have just ran a quick test and it looks like you only have the file "simsigloader.exe".

You need to go to the download section (this link) and get the file "simsigsystem_v4_6_9.exe" run and install that, reboot if asked and then run the loader and then click on "Check for Updates" this will ensure the loader is the most up to date version there is.

The use of the installer is required as a number of other files are needed to run the loader that are only availible via that installer, (ie DLL's and simsig fonts, etc)

It's not my fault! I was left unsupervised.
Last edited: 17/12/2018 at 23:21 by MarkC
Reason: None given

Log in to reply
Troubles installing Simsig 17/12/2018 at 21:21 #114114
GA_Railfan
Avatar
12 posts
I used the installer and it
1) didnt prompt me for an reboot
2) won't let me get past that popup

Log in to reply
Troubles installing Simsig 17/12/2018 at 21:30 #114115
MarkC
Avatar
863 posts
If you go into Program Files (or Program Files (x86)) do you see a folder called Simsig?
It's not my fault! I was left unsupervised.
Log in to reply
Troubles installing Simsig 17/12/2018 at 21:31 #114116
postal
Avatar
3822 posts
Online
Some of the files have not installed, then. I use a bespoke set up so can't guide to where the files should be so that you can check what is missing. No doubt someone else will be able to pass on the information.

However, the first guess must be that whatever anti-virus you are using has stopped some of the files installing. Can you turn off your AV then try running the installer again to see if that resolves things?

"Always forgive your enemies -- nothing annoys them so much" - Oscar Wilde (16/10/1854 – 30/11/1900), Irish poet and playwright.
Log in to reply
Troubles installing Simsig 17/12/2018 at 21:50 #114117
Peter Bennet
Avatar
4584 posts
AV tends to be the reason for most installation problems.

Peter

One of the great problems of our age is that we are governed by people who care more about feelings than they do about thoughts and ideas.
Log in to reply
Troubles installing Simsig 17/12/2018 at 22:06 #114118
MarkC
Avatar
863 posts
I have so far come up with 2 possibilities for what is wrong

1) Simsig has not been installed, ie not downloaded the systemfiles from site, if he has no Simsig folder in "Program Files" on 32 systems or "Program Files (x86) on 64 bit systems then the chances are it has not been installed, in which case he needs to download the system files from the link I provided above

2) Simsig has been installed but the "simsigv2.fon" file is missing, in which case maybe worth trying to reinstall the system files from site.

These are (so far) the only way I have been able to get the same error as posted by the original poster.

It's not my fault! I was left unsupervised.
Last edited: 17/12/2018 at 23:38 by MarkC
Reason: None given

Log in to reply
Troubles installing Simsig 17/12/2018 at 22:11 #114119
Peter Bennet
Avatar
4584 posts
How about trying one of the residual exe Sims, that will test for the font.
Sheffield for example.

Pater

One of the great problems of our age is that we are governed by people who care more about feelings than they do about thoughts and ideas.
Log in to reply
Troubles installing Simsig 17/12/2018 at 23:49 #114121
GA_Railfan
Avatar
12 posts
The Sheffield one works, but the actual loader loads up and ive downloaded the installer several times
Log in to reply
Troubles installing Simsig 17/12/2018 at 23:55 #114122
GA_Railfan
Avatar
12 posts
*wont load up
Log in to reply
Troubles installing Simsig 18/12/2018 at 00:09 #114123
MarkC
Avatar
863 posts
GA_Railfan in post 114121 said:
The Sheffield one works, but the actual loader loads up and ive downloaded the installer several times
How does the Sheffield one look when it is loaded?

It's not my fault! I was left unsupervised.
Log in to reply
Troubles installing Simsig 18/12/2018 at 00:26 #114124
GA_Railfan
Avatar
12 posts
I loaded up another panel(Bristol) and this is what it looked it


Post has attachments. Log in to view them.
Log in to reply
Troubles installing Simsig 18/12/2018 at 00:35 #114125
MarkC
Avatar
863 posts
If possible can you goto control panel then select fonts

If you scoll down and look for simsig can you say if the following are there

"SimSigSmallv2 Regular" and "SIMSIGv2 Regular" or "Simsigv2.fon"

It's not my fault! I was left unsupervised.
Log in to reply
Troubles installing Simsig 18/12/2018 at 00:40 #114126
GA_Railfan
Avatar
12 posts
What would that be under?
Log in to reply
Troubles installing Simsig 18/12/2018 at 00:45 #114127
MarkC
Avatar
863 posts
GA_Railfan in post 114126 said:
What would that be under?
Hopefully under "Apperances and personalization" in the control panel, but that is in windows 7 not sure for other versions of windows

It's not my fault! I was left unsupervised.
Log in to reply
Troubles installing Simsig 18/12/2018 at 00:46 #114128
GA_Railfan
Avatar
12 posts
Theses are the only ones i have


Post has attachments. Log in to view them.
Log in to reply
Troubles installing Simsig 18/12/2018 at 00:51 #114129
MarkC
Avatar
863 posts
ok you are missing the v2 version of the simsig fonts. I would suggest turning off you antivirus software and rerun the installer, not forgetting to turn the antivirus on again afterwards. hopefully that should sort it.
It's not my fault! I was left unsupervised.
Log in to reply
Troubles installing Simsig 18/12/2018 at 00:52 #114130
GA_Railfan
Avatar
12 posts
what if I don't have an antivirus besides windows defender.
Log in to reply
Troubles installing Simsig 18/12/2018 at 00:54 #114131
MarkC
Avatar
863 posts
GA_Railfan in post 114130 said:
what if I don't have an antivirus besides windows defender.
If possible turn off while you run the installer.

What version and edition of windows are you using?

It's not my fault! I was left unsupervised.
Log in to reply
Troubles installing Simsig 18/12/2018 at 00:55 #114132
GeoffM
Avatar
4503 posts
Try manually copying this to your Fonts folder. It may not solve everything but let's see where that gets us.
Post has attachments. Log in to view them.
SimSig Boss
Log in to reply
The following user said thank you: GA_Railfan
Troubles installing Simsig 18/12/2018 at 00:58 #114133
GA_Railfan
Avatar
12 posts
That worked, Thanks!
Log in to reply
The following user said thank you: GeoffM