License manager on old laptop won’t load to transfer licenses

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License manager on old laptop won’t load to transfer licenses 15/02/2019 at 18:06 #115750
valenta43002
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43 posts
I’ve just bought a new laptop and am currently transferring SimSig over, however as my old laptop still uses windows 8 it won’t let me acess license manager to delicence the sims off it so I can license them on my new one.
Please can someone do it your end or is there something else I can.

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License manager on old laptop won’t load to transfer licenses 15/02/2019 at 18:13 #115752
Steamer
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3913 posts
Windows 8 should be able to access the License Manager; XP and Vista are the two that can no longer access it.

In any case, simply open the license manager on your new laptop, and request a license unlock. Once an admin unlocks them, you'll be able to allocate them to your new laptop.

"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
Last edited: 15/02/2019 at 18:13 by Steamer
Reason: None given

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License manager on old laptop won’t load to transfer licenses 15/02/2019 at 18:14 #115753
Albert
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1313 posts
Windows 8 should not be a problem. The people who couldn't load the license manager in the past were using XP/Vista which are now indeed unsupported by SimSig. Do you get any error message from the license manager?

Also, you can request an unlock of your license in the license manager on your new computer. It should be granted within a few days and sometimes faster if one of the admins happens to read the forum.

AJP in games
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License manager on old laptop won’t load to transfer licenses 15/02/2019 at 18:17 #115754
GeoffM
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6274 posts
On your new machine use License Manager to request an unlock of each license (also Tools -> Unlock all IIRC).
SimSig Boss
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