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Loader Crashing when trying to update

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Loader Crashing when trying to update 06/05/2019 at 20:55 #118130
gremlin604
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44 posts
Hi everyone,

Been trying to update for a while now (check for updates says "New"however everytime I click this it asks me if I want to make changes (Yes) and then the loader becomes unresponsive while trying to "Get Update Manifest", forcing me to close it.

Loader Version 4.6.9.0. First time I've ever had an issue, probably something I've just missed!!

Cheers
Ben

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Loader Crashing when trying to update 06/05/2019 at 21:46 #118131
Meld
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1098 posts
Ben re-download the system files from here https://www.SimSig.co.uk/File/Index/4, install them over your current installation, then run check for updates from there.
Passed the age to be doing 'Spoon Feeding' !!!
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The following user said thank you: gremlin604
Loader Crashing when trying to update 06/05/2019 at 21:53 #118134
gremlin604
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44 posts
Downloaded the files, ran the installer and encountered the following error


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Loader Crashing when trying to update 06/05/2019 at 21:58 #118135
Edgemaster
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332 posts
You might need to run the installer as an Administrative user. Try right clicking on the setup file and select "Run as Administrator".
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Loader Crashing when trying to update 06/05/2019 at 23:27 #118140
GeoffM
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6280 posts
Could also be an anti-virus blocking access, if running as Administrator doesn't work.
SimSig Boss
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The following user said thank you: gremlin604
Loader Crashing when trying to update 07/05/2019 at 08:35 #118142
gremlin604
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44 posts
Finally got there, restarted, reinstalled and left it searching for a little while.
Thanks everyone!

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The following user said thank you: GeoffM