Missing Licenses

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Missing Licenses 17/06/2020 at 19:52 #127651
TomL
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6 posts 		Hello,

I have recently found that all of my SimSig licenses have moved from active to "assigned to another machine". I only use the one machine for SimSig so a bit confused as to how this has happened. I'm thinking it could have been some sort of update.

Has anyone else had a similar issue?

I've requested an ALL unlock in the meantime.

Thanks,
-Tom
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Missing Licenses 17/06/2020 at 20:02 #127652
y10g9
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895 posts 		Have you done any hardware changes to your machine, or even changed the name of you computer?
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Missing Licenses 17/06/2020 at 20:11 #127653
TomL
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6 posts 		D'oh! That'll be it. I changed the name recently.

Thanks,
-Tom
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Missing Licenses 17/06/2020 at 20:15 #127655
y10g9
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895 posts 		Yup, that will be the cause. The licences are linked to the computer name. Changing your computer name, the licences see it as a different machine. I'm sure that an Admin will be along soon to sort out the release for you.
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