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New machine

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New machine 24/07/2020 at 15:22 #129941
JDC
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25 posts
Unable to transfer licences to new machine
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New machine 24/07/2020 at 15:29 #129942
Steamer
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3662 posts
Ensure you've installed/upgraded to Loader V5. The License Manager is no longer used, see this article: https://www.simsig.co.uk/Article/Details/216

If you can't release the licenses from your old machine, go to your account on the website, click 'Manage Licenses' and request an unlock for all your licenses. Once an admin has released them, you'll be able to use them on your new machine.

"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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The following user said thank you: JDC
New machine 28/08/2021 at 15:34 #141399
hotwellian
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192 posts
I too have a new machine. Couldn't unlock licenses on old machine as it died on me. I have accessed the the licenses page on my account, but cannot see aby way to request an unlock.
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New machine 28/08/2021 at 15:49 #141400
GeoffM
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5720 posts
hotwellian in post 141399 said:
I too have a new machine. Couldn't unlock licenses on old machine as it died on me. I have accessed the the licenses page on my account, but cannot see aby way to request an unlock.
There should be a purple "Request unlock" button to the right of each locked license on this page.

SimSig Boss
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The following user said thank you: hotwellian
New machine 29/08/2021 at 12:41 #141409
hotwellian
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192 posts
Thanks Geoff, got it now
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