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Could not communicate with server - again

You are here: Home > Forum > General > General questions, comments, and issues > Loader V5 > Could not communicate with server - again

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Could not communicate with server - again 31/01/2022 at 14:57 #144936
baglan
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3 posts
I know this subject has come up many times previously. I am a new user and recently purchased my first simulation - Port Talbot. Whilst I can see it listed under 'Manage my Licences' I cannot load the full version using Loader. I can, however, load up and operate the trial version and other free simulations such as Derby and Peterborough.

Other posts mention issues with anti-virus software and firewall. I am using Windows 7 as a partition on my Mac under VMware Fusion. I know Windows 7 is ancient technology but I only use Windows 7 to run some legacy programs - most of the time I am using Apple software on the Mac. There is currently no up to date anti-virus software on the Microsoft partition (previously Windows Defender) as I do not generally connect to the internet. I have put Simsig.co.uk as a trusted site under the firewall setting. Since I have been using the Mac for the last 10 years or so I have forgotten the little I did know about setting up MS systems and settings. Can anyone offer any suggestions on how to overcome the Loader issue.

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Could not communicate with server - again 31/01/2022 at 15:33 #144937
GeoffM
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6311 posts
Have you signed in on the first screen of the Loader? Same username/password as you use here.
SimSig Boss
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Could not communicate with server - again 31/01/2022 at 19:30 #144942
baglan
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3 posts
Yes. As soon as I type in my user name and password the message changes from Contacting server to Cannot communicate with server.
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Could not communicate with server - again 31/01/2022 at 19:38 #144943
headshot119
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4869 posts
This thread, about TLS may solve your issue.
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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