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System files missing

You are here: Home > Forum > General > General questions, comments, and issues > Loader V5 > System files missing

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System files missing 01/02/2022 at 17:34 #144958
STS124
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5 posts
Hello,
My colleague freshly installed SimSig but cannot run it, as the Programme asks him to "Download system files"
Where does he find these?

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System files missing 01/02/2022 at 17:45 #144960
Stephen Fulcher
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2031 posts
https://www.SimSig.co.uk/File/DownloadSimSig
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System files missing 01/02/2022 at 18:02 #144961
STS124
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He downloaded exactly THAT file and it still says the same
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System files missing 01/02/2022 at 18:09 #144963
headshot119
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4869 posts
STS124 in post 144961 said:
He downloaded exactly THAT file and it still says the same
Ensure they have definitely downloaded the latest file which is available at https://www.SimSig.co.uk/File/Details/2683 and ensure they have done a reboot after install.

If the problem still persists, can you let us know at what stage it happens, is it opening the loader, or when trying to start a simulation within the loader?

This thread https://www.SimSig.co.uk/Forum/ThreadView/49358 particularly this post https://www.SimSig.co.uk/Forum/ThreadView/49358?postId=114132 by GeoffM may solve your problem.

"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
Last edited: 01/02/2022 at 18:34 by headshot119
Reason: None given

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The following user said thank you: STS124
System files missing 01/02/2022 at 21:13 #144967
STS124
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Using the .fon file it is now working
Perhaps worth noting:
He is using Windows 11 and apparently the Installer can not install the fonts owing to a possible Rights conflict.
Many thanks

Last edited: 01/02/2022 at 21:13 by STS124
Reason: None given

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System files missing 01/02/2022 at 21:14 #144968
headshot119
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4869 posts
Glad you've got it sorted, we are looking into if there's anything we can do around the Controlled File Access update to Windows.
"Passengers for New Lane, should be seated in the rear coach of the train " - Opinions are my own and not those of my employer
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