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Loading Sim Sig

You are here: Home > Forum > General > General questions, comments, and issues > Loading Sim Sig

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Loding Sim Sig 14/02/2024 at 14:36 #155336
GLYN53
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20 posts
Can anybody help as I am unable to gain entry to sims that I have purchased. I can preview other sims but my ones show a yellow signal.
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Loding Sim Sig 14/02/2024 at 14:40 #155337
Stephen Fulcher
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2028 posts
Are you logged in to the loader?
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The following user said thank you: eps125
Loding Sim Sig 14/02/2024 at 15:08 #155338
GLYN53
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20 posts
Yes I am it will only let me into the free sims
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Loding Sim Sig 14/02/2024 at 15:25 #155339
i26
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306 posts
Did you assign them to another computer? If so you can go here to request an unlock. https://www.SimSig.co.uk/License/MyLicenses

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Loding Sim Sig 14/02/2024 at 15:52 #155340
GLYN53
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20 posts
No I have not used another computer. Shall I try the link you sent ?
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Loding Sim Sig 14/02/2024 at 15:53 #155341
i26
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306 posts
Can you upload a screenshot of the loader screen. First screen when you open SimSig.

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Loding Sim Sig 14/02/2024 at 16:11 #155342
GLYN53
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20 posts
Iam afraid I do not know how to. When I open sim sig the top icons are as usual but the bottom icons are feint. I hope tht helps. Thanks
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Loding Sim Sig 14/02/2024 at 16:16 #155343
eps125
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67 posts
GLYN53 in post 155342 said:
Iam afraid I do not know how to. When I open sim sig the top icons are as usual but the bottom icons are feint. I hope tht helps. Thanks
Hi,

Just to confirm then, does your loader home screen look as below with the green tick?

Cheers dude.


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Loding Sim Sig 14/02/2024 at 16:33 #155344
GLYN53
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20 posts
N ,it does not there is nothing in the user name or password. Ihope that helps
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Loding Sim Sig 14/02/2024 at 16:33 #155345
eps125
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67 posts
In that case, you are not logged in.

If you enter your username and password into the empty fields, the green tick should appear.

Cheers,

Last edited: 14/02/2024 at 16:34 by eps125
Reason: None given

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The following user said thank you: GLYN53
Loding Sim Sig 14/02/2024 at 16:42 #155346
GLYN53
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20 posts
Is this a new requirement as Idid not have to do this before. Many thanks for everybodies help.
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Loading Sim Sig 14/02/2024 at 16:49 #155347
eps125
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67 posts
GLYN53 in post 155346 said:
Is this a new requirement as Idid not have to do this before. Many thanks for everybodies help.
Logging into the loader has been a thing since v5 was released, which was around June 2020?

Cheers,

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The following user said thank you: GLYN53