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Transferring simulations between devices

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Transferring simulations between devices 28/06/2020 at 20:53 #128458
JTAirbus
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6 posts
Hiya All,

I hope I have put this in the right place but I have 2 questions:

1. More immediate - My hard disk failed with my sim sig installation, how can I get access to my previously purchased simulations, this is still the same machine, but on a new hard drive.

2. less immediate but still in the near future, I have a new PC coming, how easy will it be to transfer the licenses to the new computer if I get the licenses on this machine.

Thanks in advance

James

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Transferring simulations between devices 28/06/2020 at 22:28 #128477
agilchrist
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258 posts
JTAirbus in post 128458 said:
Hiya All,

I hope I have put this in the right place but I have 2 questions:

1. More immediate - My hard disk failed with my sim sig installation, how can I get access to my previously purchased simulations, this is still the same machine, but on a new hard drive.

2. less immediate but still in the near future, I have a new PC coming, how easy will it be to transfer the licenses to the new computer if I get the licenses on this machine.

Thanks in advance

James
Just install v5 (released Thursday), licenses are dynamic now, moving machines is simple just install v5 or later.

Blessed are the true believers, for only they shall walk the Path, and they shall be welcomed unto the realm of the Ori and made as one with Them.
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Transferring simulations between devices 28/06/2020 at 22:30 #128478
GeoffM
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6274 posts
Also, on the old machine, use the old Licence Manager and Tools -> Request unlock all.
SimSig Boss
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Transferring simulations between devices 28/06/2020 at 22:40 #128480
JTAirbus
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6 posts
Hi,

Thanks for your replies, I was working on V4 when my HDD failed and now I have re installed V5 it says this - https://prnt.sc/t83yju . I cannot access install as it was lost with the disk - btw I am probably being relay stupid and missing something here (:. my old I appreciate that this is a unique circumstance.

Thanks again
James

Last edited: 28/06/2020 at 22:42 by JTAirbus
Reason: None given

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Transferring simulations between devices 28/06/2020 at 22:47 #128482
Meld
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1098 posts
If you can't access the old license manager - you need to go to your account and request a license unlock from there, it may take a little longer as this has to be done by human intervention as opposed to the automatic systems.
Passed the age to be doing 'Spoon Feeding' !!!
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Transferring simulations between devices 28/06/2020 at 22:50 #128483
JTAirbus
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6 posts
ok done - Thanks very much
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Transferring simulations between devices 06/07/2020 at 21:00 #129184
JTAirbus
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6 posts
Hi again

Just wanted to check I did everything ok, nothing has come through yet, it this normal or should it have been already done now and I have done something wrong?

Cheers
James

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Transferring simulations between devices 06/07/2020 at 21:17 #129187
Steamer
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3913 posts
Go into your account, and check your license list- if the 'allocated' box is unticked, all is well and you should be able to run your simulations on V5 of the Loader without a problem. If you can't, let us know.
"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
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Transferring simulations between devices 06/07/2020 at 21:21 #129189
JTAirbus
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6 posts
Just me being stupid then - thanks for your help!
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