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New computer....familiar problem

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New computer....familiar problem 08/02/2019 at 19:18 #115475
northroad
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I have recently procured a new Lenovo computer with Windows 10 and it saddens me to say that whilst playing Stockport simulation this afternoon a familiar and long lasting/familiar problem occurred. Whilst trying to use the bottom scroll bar the simulation comes up with the message that the simulation is not responding and the various toolbars go grey and will not let me do anything apart from closing the program down. This is most annoying as the problem is not a new one for Sim Sig users and has been going on for several years now and we never seem to be able to get it resolved.
This has now happened with a Sony computer and an HP Envy computer that I have used over the years and does not therefore appear to be common to a particular computer.

I am sure I cannot be the only one that this happens too and seem to think others apart from the ones who have reported it are just ignoring the problem and restarting the simulation and saying nothing.
Can anything be done to resolve this saga as it must be one of the longest running problems in Sim Sig history.

Geoff

Never apologise son, it's a sign of weakness (John Wayne)
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New computer....familiar problem 08/02/2019 at 19:23 #115476
headshot119
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Geoff, toggle the smooth scrolling option in the options menu, and let us know if you are still experiencing an issue.

EDIT

To add https://www.simsig.co.uk/Forum/ThreadView/48985 with a note from GeoffM. It's not a problem we are ignoring.

"James Street, Moorfields, Liverpool Lime Street and Liverpool Central" - Opinions are my own and not those of my employer
Last edited: 08/02/2019 at 19:25 by headshot119
Reason: None given

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New computer....familiar problem 08/02/2019 at 19:32 #115477
northroad
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I will try this and report back but please remember this does not happen every time...

Further to your post I have checked and that smooth scrolling option is ticked and I presume that remains constant every time I start a sim up similar to other options so it would appear that does not seem to have cured the problem.

Geoff

Never apologise son, it's a sign of weakness (John Wayne)
Last edited: 08/02/2019 at 19:37 by northroad
Reason: Option selection checked as per request

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New computer....familiar problem 08/02/2019 at 19:40 #115478
headshot119
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Smooth scrolling has always been enabled in SimSig. The option to turn it off has recently been provided. So you want to turn it off and then see if you run into further issues.
"James Street, Moorfields, Liverpool Lime Street and Liverpool Central" - Opinions are my own and not those of my employer
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The following user said thank you: northroad
New computer....familiar problem 08/02/2019 at 19:43 #115479
northroad
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Will come back to you......one way or another

Geoff

Never apologise son, it's a sign of weakness (John Wayne)
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New computer....familiar problem 09/02/2019 at 12:02 #115497
belly buster
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I was a serial "victim" of this issue. I believe it is related to graphics drivers and/or power managemen drivers (Intel Speedstep).

However I can confirm that unticking the smooth scrolling option has worked in my case so I hope it will in yours and others too.

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The following users said thank you: northroad, Edgemaster
New computer....familiar problem 09/02/2019 at 12:38 #115499
northroad
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Guys, I can confirm that this does seem to have cured the problem for now. I have now been playing Stockport for over 4 hours sim time and the problem has not surfaced again.
Perhaps a mention in the Wiki page I.e. frequently asked questions may not go amiss. Sadly the Wiki link is not working at this time so I cannot do this.....

Once again thanks for the responses.

Geoff

Never apologise son, it's a sign of weakness (John Wayne)
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