Upcoming Games


Full list
Add a game

Transferring simulations between devices

You are here: Home > Forum > General > General questions, comments, and issues > Transferring simulations between devices

Page 1 of 1

Transferring simulations between devices 28/06/2020 at 20:53 #128458
JTAirbus
Avatar
6 posts
Hiya All,

I hope I have put this in the right place but I have 2 questions:

1. More immediate - My hard disk failed with my sim sig installation, how can I get access to my previously purchased simulations, this is still the same machine, but on a new hard drive.

2. less immediate but still in the near future, I have a new PC coming, how easy will it be to transfer the licenses to the new computer if I get the licenses on this machine.

Thanks in advance

James

Log in to reply
Transferring simulations between devices 28/06/2020 at 22:28 #128477
agilchrist
Avatar
243 posts
JTAirbus in post 128458 said:
Hiya All,

I hope I have put this in the right place but I have 2 questions:

1. More immediate - My hard disk failed with my sim sig installation, how can I get access to my previously purchased simulations, this is still the same machine, but on a new hard drive.

2. less immediate but still in the near future, I have a new PC coming, how easy will it be to transfer the licenses to the new computer if I get the licenses on this machine.

Thanks in advance

James
Just install v5 (released Thursday), licenses are dynamic now, moving machines is simple just install v5 or later.

Log in to reply
Transferring simulations between devices 28/06/2020 at 22:30 #128478
GeoffM
Avatar
5069 posts
Online
Also, on the old machine, use the old Licence Manager and Tools -> Request unlock all.
SimSig Boss
Log in to reply
Transferring simulations between devices 28/06/2020 at 22:40 #128480
JTAirbus
Avatar
6 posts
Hi,

Thanks for your replies, I was working on V4 when my HDD failed and now I have re installed V5 it says this - https://prnt.sc/t83yju . I cannot access install as it was lost with the disk - btw I am probably being relay stupid and missing something here (:. my old I appreciate that this is a unique circumstance.

Thanks again
James

Last edited: 28/06/2020 at 22:42 by JTAirbus
Reason: None given

Log in to reply
Transferring simulations between devices 28/06/2020 at 22:47 #128482
Meld
Avatar
754 posts
Online
If you can't access the old license manager - you need to go to your account and request a license unlock from there, it may take a little longer as this has to be done by human intervention as opposed to the automatic systems.
Passed the age to be doing 'Spoon Feeding' !!!
Log in to reply
Transferring simulations between devices 28/06/2020 at 22:50 #128483
JTAirbus
Avatar
6 posts
ok done - Thanks very much
Log in to reply
Transferring simulations between devices 06/07/2020 at 21:00 #129184
JTAirbus
Avatar
6 posts
Hi again

Just wanted to check I did everything ok, nothing has come through yet, it this normal or should it have been already done now and I have done something wrong?

Cheers
James

Log in to reply
Transferring simulations between devices 06/07/2020 at 21:17 #129187
Steamer
Avatar
3258 posts
Online
Go into your account, and check your license list- if the 'allocated' box is unticked, all is well and you should be able to run your simulations on V5 of the Loader without a problem. If you can't, let us know.
"Don't stress/ relax/ let life roll off your backs./ Except for death and paying taxes/ everything in life.../ is only for now." (Avenue Q)
Log in to reply
Transferring simulations between devices 06/07/2020 at 21:20 #129189
JTAirbus
Avatar
6 posts
Just me being stupid then - thanks for your help!
Log in to reply